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41. 发明申请

US20170364274A1 Software Backup and Restoration Procedures Using Application and File Monitoring 审中-公开
公开(公告)号：US20170364274A1
公开(公告)日：2017-12-21
申请号：US15185832
申请日：2016-06-17
申请人： Dell Products, L.P.
发明人： Marc Hammons , Yuan-Chang Lo , Michael Gatson , Philip Seibert , Todd Swierk , Nikhil Vichare
IPC分类号： G06F3/06
CPC分类号： G06F11/1446
摘要： Embodiments provide the ability to configure software backup and restoration procedures on an IHS (Information Handling System) with minimal or no input from a user. Embodiments utilize local monitors on an IHS in order to generate metadata describing the use of software applications installed on the IHS. A remote analytics engine process the metadata received from multiple participating IHSs to generate inputs used by the restoration and backup procedures implemented by the IHS. The metadata generated by an IHS is used to determine valuations for the applications and files installed on the IHS. These valuations may then be utilized to identify files of significant value to the user, which may then be designated for backup by the backup procedures implemented by the IHS. The generated valuations may also be used to select the applications that should be reinstalled in order to restore the IHS to an approximated prior operating state.

42. 发明授权

US09529602B1 Systems and methods for internet recovery and service 有权
标题翻译：互联网恢复和服务的系统和方法
公开(公告)号：US09529602B1
公开(公告)日：2016-12-27
申请号：US14805670
申请日：2015-07-22
申请人： Dell Products, L.P.
发明人： Todd Erick Swierk , Carlton A. Andrews , Yuan-Chang Lo , Philip M. Seibert , Mario Anthony Limonciello
IPC分类号： G06F9/24 , G06F15/177 , G06F9/44 , G06F9/445 , G06F3/06 , G06F21/57 , G06F9/50 , G06F12/06
CPC分类号： G06F9/441 , G06F3/0632 , G06F8/61 , G06F8/65 , G06F8/71 , G06F9/4401 , G06F9/4411 , G06F9/45558 , G06F9/5005 , G06F11/00 , G06F11/0706 , G06F11/0793 , G06F12/0646 , G06F21/57 , G06F21/575 , G06F2009/45579 , G06F2221/2141
摘要： Systems and methods for Internet recovery and service. In some embodiments, an Information Handling System (IHS) may comprise a processor and a Basic I/O System (BIOS) coupled to the processor, the BIOS having program instructions stored thereon that, upon execution by the processor, cause the IHS to: transmit a request to a backend server for a service Operating System (OS), where the request includes an identification (ID) of the IHS that enables the backend server to select two or more of a plurality of service OS components; receive the selected service OS components over a network; assemble the selected service OS components into the service OS; and boot the service OS.
摘要翻译：互联网恢复和服务的系统和方法。在一些实施例中，信息处理系统（IHS）可以包括耦合到处理器的处理器和基本I / O系统（BIOS），所述BIOS具有存储在其上的程序指令，其在由处理器执行时使得IHS：向服务操作系统（OS）的后端服务器发送请求，其中请求包括使得后端服务器能够选择多个服务OS组件中的两个或更多个的IHS的标识（ID）; 通过网络接收所选择的服务OS组件; 将所选择的服务OS组件组合到服务OS中; 并启动服务操作系统。

43. 发明申请

US20160371163A1 SYSTEMS AND METHODS FOR SMART DIAGNOSES AND TRIAGE OF FAILURES WITH IDENTITY CONTINUITY 有权
标题翻译：智能诊断系统和方法与故障连续性失败
公开(公告)号：US20160371163A1
公开(公告)日：2016-12-22
申请号：US14742253
申请日：2015-06-17
申请人： Dell Products, L.P.
发明人： Todd Erick Swierk , Carlton A. Andrews , Yuan-Chang Lo , Philip M. Seibert
IPC分类号： G06F11/22
CPC分类号： G06F11/2284 , G06F11/2205 , G06F11/2268 , G06F11/2294
摘要： Systems and methods for smart diagnoses and triage of failures with identity continuity. In some embodiments, an Information Handling System (IHS) includes a processor and a memory coupled to the processor, the memory having program instructions stored thereon that, upon execution by the processor, cause the IHS to: execute a Power-On Self Test (POST) routine; in response to a determination that the POST routine has failed, execute a firmware-based diagnostics routine; in response to a determination that the firmware-based diagnostics routine has failed, execute, via a service Operating System (OS), a service OS-based diagnostics routine configured to identify whether the firmware-based diagnostics failure is due to a hardware or software fault; and in response to the service OS-based diagnostics routine identifying a hardware fault or failing to remediate a software fault, obtain a user's account information and report the hardware fault or the software remediation failure.
摘要翻译：具有身份连续性的智能诊断和故障分类的系统和方法。在一些实施例中，信息处理系统（IHS）包括处理器和耦合到处理器的存储器，所述存储器具有存储在其上的程序指令，所述程序指令在由处理器执行时使得IHS执行开机自检（ POST）例程; 响应于POST例程失败的确定，执行基于固件的诊断程序; 响应于确定基于固件的诊断例程已经失败，经由服务操作系统（OS）执行基于服务OS的诊断程序，所述诊断程序被配置为识别基于固件的诊断故障是由于硬件还是软件故障; 并且响应于识别硬件故障或未能修复软件故障的服务基于OS的诊断程序，获得用户的帐户信息并报告硬件故障或软件修复失败。

44. 发明申请

US20160342477A1 SYSTEMS AND METHODS FOR PROVIDING AUTOMATIC SYSTEM STOP AND BOOT-TO-SERVICE OS FOR FORENSICS ANALYSIS 审中-公开
标题翻译：用于提供自动系统停止和引导服务的系统和方法，用于威胁分析
公开(公告)号：US20160342477A1
公开(公告)日：2016-11-24
申请号：US14717554
申请日：2015-05-20
申请人： Dell Products, L.P.
发明人： Todd Erick Swierk , Carlton A. Andrews , Yuan-Chang Lo , Phillip M. Seibert , Chad Skipper
IPC分类号： G06F11/14 , G06F21/56 , G06F9/44
CPC分类号： G06F11/1417 , G06F9/4406 , G06F21/56 , G06F21/566 , G06F21/575 , G06F21/6218 , G06F2201/805 , G06F2221/034
摘要： Systems and methods for providing automatic system stop and boot-to-service OS for forensic analysis. In some embodiments, an Information Handling System (IHS) includes a processor and a memory coupled to the processor, the memory having program instructions stored thereon that, upon execution by the processor, cause the IHS to: detect an Indicator of Compromise (IoC); send, to a server, a message including the IoC; receive, from the server, a recovery instruction; and boot into a service OS identified in the recovery instruction, wherein the service OS is distinct from a main OS included in the IHS.
摘要翻译：提供自动系统停止和引导到服务的操作系统进行法医分析的系统和方法。在一些实施例中，信息处理系统（IHS）包括处理器和耦合到处理器的存储器，所述存储器具有存储在其上的程序指令，所述程序指令在由所述处理器执行时使所述IHS检测到妥协指标（IoC） ; 向服务器发送包含IoC的消息; 从服务器接收恢复指令; 并引导进入恢复指令中识别的服务OS，其中服务OS与包括在IHS中的主OS不同。

45. 发明申请

US20160335151A1 SYSTEMS AND METHODS FOR PROVIDING SERVICE AND SUPPORT TO COMPUTING DEVICES 有权
标题翻译：用于提供服务和支持计算设备的系统和方法
公开(公告)号：US20160335151A1
公开(公告)日：2016-11-17
申请号：US14708417
申请日：2015-05-11
申请人： Dell Products, L.P.
发明人： Todd Erick Swierk , Carlton A. Andrews , Bruce C. Bell , Michael Todd Boyum , Subramanian Ganesan , Yuan-Chang Lo , Phillip M. Seibert
IPC分类号： G06F11/07 , G06F21/50 , G06F9/455 , G06F9/44
CPC分类号： G06F11/0793 , G06F9/4406 , G06F9/45533 , G06F11/0709 , G06F11/079 , G06F21/31 , G06F21/50 , G06F21/575 , G06F21/6227 , G06F2221/034
摘要： Systems and methods for providing service and to computing devices. In some embodiments, an Information Handling System (IHS) includes a Basic I/O System (BIOS) and a memory coupled to the BIOS, the memory including program instructions stored thereon that, upon execution by the IHS, cause the IHS to: determine that the IHS is operating in a degraded state; and initiate one or more support, diagnostics, or remediation operations in response to the determination.
摘要翻译：用于提供服务和计算设备的系统和方法。在一些实施例中，信息处理系统（IHS）包括基本I / O系统（BIOS）和耦合到BIOS的存储器，所述存储器包括存储在其上的程序指令，所述程序指令在由IHS执行时使得IHS确定 IHS正处于退化状态; 并响应于该确定而启动一个或多个支持，诊断或补救操作。

46. 发明授权

US09244774B2 Storage device failure recovery system 有权
标题翻译：存储设备故障恢复系统
公开(公告)号：US09244774B2
公开(公告)日：2016-01-26
申请号：US14081786
申请日：2013-11-15
申请人： Dell Products L.P.
发明人： Carlton A. Andrews , Gary D. Huber , Yuan-Chang Lo , Todd Swierk
IPC分类号： G06F11/00 , G06F11/14
CPC分类号： G06F11/1415 , G06F3/0619 , G06F3/0629 , G06F3/0673 , G06F11/1435 , G06F11/1446 , G06F11/1458 , G06F11/1464 , G06F11/1469 , G06F2201/805
摘要： A storage device failure recovery system includes a storage IHS and a user IHS coupled together over a network. The user IHS includes a storage system having a storage device, and a storage repair function that periodically provides a storage device image over the network to the storage IHS using data from the storage device. The storage repair function detects a failure of the storage device and streams an operating system on the user IHS using the storage device image stored on the storage IHS. While streaming the operating system on the user IHS using the storage device image stored on the storage IHS, the storage repair function analyzes the failure of the storage device, determines a storage system failure recovery procedure, and performs the storage system failure recovery procedure to restore the storage system while a user remains productive on the user IHS via the streamed operating system.
摘要翻译：存储设备故障恢复系统包括通过网络耦合在一起的存储IHS和用户IHS。用户IHS包括具有存储设备的存储系统和存储修复功能，其使用来自存储设备的数据通过网络周期性地向存储IHS提供存储设备映像。存储修复功能使用存储在存储IHS上的存储设备图像来检测存储设备的故障并在用户IHS上流式操作系统。使用存储在存储IHS上的存储设备映像在用户IHS上流式传输操作系统时，存储修复功能分析存储设备的故障，确定存储系统故障恢复过程，并执行存储系统故障恢复过程以恢复用户通过流式操作系统在用户IHS上保持生产力的存储系统。

47. 发明申请

US20150149929A1 Managing Information and Content Sharing in a Virtual Collaboration Session 有权
标题翻译：在虚拟协作会话中管理信息和内容共享
公开(公告)号：US20150149929A1
公开(公告)日：2015-05-28
申请号：US14088080
申请日：2013-11-22
申请人： Dell Products, L.P.
发明人： Jason A. Shepherd , Michael S. Gatson , Todd Swierk , Clifton J. Barker , Yuan-Chang Lo
IPC分类号： H04L29/06
CPC分类号： H04L65/403
摘要： Systems and methods for managing information and content sharing in a virtual collaboration session. In some embodiments, a method may include creating a virtual collaboration workspace for a plurality of participants, where each of the participants operates a device configured to access the workspace, the workspace including a public portion and a plurality of private portions, the public portion accessible to each of the participants and each of the plurality of private portions accessible to a corresponding participant to the exclusion of at least another participant. The method may also include providing, to a given one of the participants, a representation of the public portion and a representation of the given participant's corresponding private portion, where the representation of the public portion and the representation of the given participant's corresponding private portion are renderable concurrently in a single window of a graphical user interface displayable by the given participant's device.
摘要翻译：用于在虚拟协作会话中管理信息和内容共享的系统和方法。在一些实施例中，方法可以包括为多个参与者创建虚拟协作工作空间，其中每个参与者操作配置成访问工作空间的设备，该工作空间包括公共部分和多个私有部分，公共部分可访问到相应参与者可访问的每个参与者和多个私人部分中的每一个，以排除至少另一个参与者。该方法还可以包括向给定的一个参与者提供公共部分的表示和给定参与者对应的私有部分的表示，其中公共部分的表示和给定参与者对应的私有部分的表示是可以在给定参与者的设备可显示的图形用户界面的单个窗口中同时呈现。

48. 发明申请

US20150082012A1 SYSTEMS AND METHODS FOR PROVISIONING AN INFORMATION HANDLING SYSTEM FOR OPERATING SYSTEM STREAMING BASED ON INFORMATION HANDLING RESOURCE INVENTORY 审中-公开
标题翻译：基于信息处理资源库存提供操作系统流程信息处理系统的方法和系统
公开(公告)号：US20150082012A1
公开(公告)日：2015-03-19
申请号：US14028814
申请日：2013-09-17
申请人： Dell Products L.P.
发明人： Carlton A. Andrews , Gary Douglas Huber , Yuan-Chang Lo , Todd Swierk
IPC分类号： G06F9/44
CPC分类号： G06F9/4416 , G06F8/63
摘要： In accordance with embodiments of the present disclosure, a method for provisioning an information handling system for operating system streaming, the information handling system having one or more information handling resources, may be provided. The method may include receiving from the information handling system a boot request to boot a streaming operating system. The method may also include, responsive to determining that an operating system image associated with the information handling system is not available, instructing the information handling system to boot a service operating system for generating an inventory of the one or more information handling resources. The method may additionally include receiving the inventory from the information handling system. The method may further include generating a new operating system image including drivers for supporting the one or more information handling resources identified in the inventory.
摘要翻译：根据本公开的实施例，可以提供用于提供用于操作系统流的信息处理系统的方法，具有一个或多个信息处理资源的信息处理系统。该方法可以包括从信息处理系统接收引导流操作系统的引导请求。该方法还可以包括响应于确定与信息处理系统相关联的操作系统映像不可用，指示信息处理系统引导服务操作系统以生成一个或多个信息处理资源的库存。该方法可以另外包括从信息处理系统接收库存。该方法还可以包括生成包括用于支持在库存中识别的一个或多个信息处理资源的驱动程序的新的操作系统映像。

49. 发明授权

US08978127B2 Virtual appliance pre-boot authentication 有权
标题翻译：虚拟设备预引导认证
公开(公告)号：US08978127B2
公开(公告)日：2015-03-10
申请号：US13748867
申请日：2013-01-24
申请人： Dell Products L.P.
发明人： Yuan-Chang Lo , Aaron Merkin , Abeye Teshome
IPC分类号： G06F7/04 , G06F21/31 , G06F21/57 , H04L9/32
CPC分类号： G06F21/31 , G06F21/575 , H04L9/3231
摘要： A system for pre-boot authentication of a virtual appliance includes one or more subsystems to receive a command to power-on an information handling system (IHS). After receiving the command to power-on the IHS, the system initializes a power-on self test (POST), passes control of the IHS to a hypervisor, loads a concurrent service environment (CSE), requests user credentials, receives user credentials, authenticates user credentials using the CSE and authorizes a specific operating system image from a plurality of images to run on the IHS via the virtual appliance after the user credentials are authenticated.
摘要翻译：用于虚拟设备的预引导认证的系统包括一个或多个子系统，用于接收用于对信息处理系统（IHS）通电的命令。系统收到IHS上电命令后，初始化开机自检（POST），将IHS的控制传递给管理程序，加载并发服务环境（CSE），请求用户凭据，接收用户凭据，使用CSE认证用户凭证，并授权来自多个图像的特定操作系统映像在认证用户凭据之后通过虚拟设备在IHS上运行。

50. 发明申请

US20140242947A1 SYSTEM AND METHOD FOR DYNAMIC GEO-FENCING 有权
标题翻译：动态地球动力系统与方法
公开(公告)号：US20140242947A1
公开(公告)日：2014-08-28
申请号：US13776104
申请日：2013-02-25
申请人： DELL PRODUCTS L.P.
发明人： Raziuddin Ali , Jason A. Shepherd , Philip M. Seibert , Yuan-Chang Lo , Douglas Miles Anson
IPC分类号： H04W4/02
CPC分类号： H04W4/022
摘要： In one embodiment, a method includes establishing a geo-fencing environment for the information handling system. The method further includes monitoring a stream of context information. In addition, the method includes determining whether the geo-fencing environment should be dynamically modified responsive to new context information in the stream. Furthermore, the method includes dynamically modifying the geo-fencing environment responsive to the determining so indicating.
摘要翻译：在一个实施例中，一种方法包括为信息处理系统建立地理围栏环境。该方法还包括监视上下文信息流。另外，该方法包括响应于该流中的新上下文信息来确定地理围栏环境是否应被动态修改。此外，该方法包括响应于确定所述指示来动态修改地理围栏环境。

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