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1. 发明授权

US08625751B2 System and method of audible caller identification via a multimedia device 有权
标题翻译：通过多媒体设备进行声音呼叫者识别的系统和方法
公开(公告)号：US08625751B2
公开(公告)日：2014-01-07
申请号：US13186876
申请日：2011-07-20
申请人： Les Bruce , Jeffrey L. Brandt , Marc A. Sullivan , Mark B. Hubscher
发明人： Les Bruce , Jeffrey L. Brandt , Marc A. Sullivan , Mark B. Hubscher
IPC分类号： H04M11/00
CPC分类号： H04M1/578 , H04M1/2535 , H04M3/42042 , H04M7/0027 , H04M7/0036 , H04M7/006 , H04M2201/39 , H04M2207/14
摘要： A method is disclosed that receives an incoming call at an electronic device, where the incoming call includes caller identification information. Further, the method determines whether a personal address book stored remotely from the electronic device includes an entry associated with the caller identification information. Additionally, an audio alert associated with the entry is inserted into a multimedia data stream, where the audio alert is determined based at least in part on the entry.
摘要翻译：公开了一种在电子设备处接收来话呼叫的方法，其中呼入呼叫包括呼叫者识别信息。此外，该方法确定从电子设备远程存储的个人地址簿是否包括与呼叫者识别信息相关联的条目。此外，与条目相关联的音频警报被插入到多媒体数据流中，其中至少部分地基于条目来确定音频警报。

2. 发明授权

US08432897B2 System and method of presenting caller identification information at a voice over internet protocol communication device 失效
标题翻译：通过互联网协议通信设备在语音通话中呈现主叫方识别信息的系统和方法
公开(公告)号：US08432897B2
公开(公告)日：2013-04-30
申请号：US11214471
申请日：2005-08-29
申请人： Aaron W. Bangor , Jeffrey L. Brandt , Douglas F. Reynolds
发明人： Aaron W. Bangor , Jeffrey L. Brandt , Douglas F. Reynolds
IPC分类号： H04L12/66 , H04M1/64 , H04M1/56 , H04M15/06
CPC分类号： H04L29/06027 , H04L65/1096 , H04L67/306 , H04M3/42042 , H04M3/42068 , H04M7/123 , H04M2201/36 , H04M2201/38 , H04M2203/2072
摘要： A method of providing caller identification information to a voice over Internet protocol (VoIP) telephone device is disclosed and includes receiving an incoming telephone call. The method also includes determining a destination VoIP telephone device associated with the incoming call. Further, the method includes populating a caller identification portal with a plurality of identification characteristics from a caller profile and presenting the caller identification portal to a display of the destination VoIP telephone device. The caller identification portal can include a first mode in which a partial caller identification portal is presented and a second mode in which a full caller identification portal is presented.
摘要翻译：公开了一种向因特网协议语音（VoIP）电话设备提供呼叫者识别信息的方法，并且包括接收呼入电话呼叫。该方法还包括确定与该呼入呼叫相关联的目的地VoIP电话设备。此外，该方法包括从呼叫者简档中填入具有多个识别特征的呼叫者识别门户，并将呼叫者识别门户呈现给目的地VoIP电话设备的显示器。呼叫者识别门户可以包括其中呈现部分呼叫者识别门户的第一模式和呈现完整呼叫者识别门户的第二模式。

3. 发明申请

US20100266109A1 METHODS AND APPARATUS TO PROVIDE A TELEPHONE SYSTEM CONFIGURATION INTERFACE 有权
标题翻译：提供电话系统配置接口的方法和设备
公开(公告)号：US20100266109A1
公开(公告)日：2010-10-21
申请号：US12831090
申请日：2010-07-06
申请人： Larry B. Pearson , Jeffrey L. Brandt , Douglas Reynolds
发明人： Larry B. Pearson , Jeffrey L. Brandt , Douglas Reynolds
IPC分类号： H04M1/64
CPC分类号： H04M1/64 , H04M3/42161 , H04M3/42238 , H04M3/53333 , H04W12/02 , H04W12/08
摘要： Methods and apparatus for a telephone customer to configure telephone service for multiple users at a single location associated with the customer. The location has at least two telephones, at least two phone numbers and a voice mail box. The telephone customer is visually provided an option to assign one of the phone numbers to one of the telephones. The telephone customer is visually provided an option to assign each of the multiple users exclusive access to at least one of the telephone numbers via their account identifier. The telephone customer is visually provided the option to, for each of the multiple users, allow access or deny access via their account identifier to the voicemail box.
摘要翻译：用于电话客户的方法和装置在与客户相关联的单个位置为多个用户配置电话服务。该位置至少有两个电话，至少两个电话号码和一个语音信箱。电话客户在视觉上被提供用于将一个电话号码分配给其中一个电话的选项。视觉上提供电话客户通过其帐户标识符分配多个用户中的每一个独占访问至少一个电话号码的选项。电话客户在视觉上被提供给多个用户中的每个用户允许通过其帐户标识访问或拒绝访问语音邮箱的选项。

4. 发明申请

US20080137644A1 METHODS AND APPARATUS TO PROVIDE VOICE OVER INTERNET PROTOCOL (VoIP) SERVICES 审中-公开
标题翻译：通过互联网协议（VoIP）服务提供语音的方法和设备
公开(公告)号：US20080137644A1
公开(公告)日：2008-06-12
申请号：US11608953
申请日：2006-12-11
申请人： Douglas F. Reynolds , Jeffrey L. Brandt , Aaron Bangor
发明人： Douglas F. Reynolds , Jeffrey L. Brandt , Aaron Bangor
IPC分类号： H04L12/66
CPC分类号： H04L65/4007
摘要： Methods and apparatus to provide voice over Internet protocol (VoIP) services are disclosed. An example method comprises initiating a voice over Internet protocol (VoIP) session to a service entity, initiating a data transfer session to the service entity based upon a parameter associated with the VoIP session, the data transfer session to occur during a first time period, the VoIP session occurring during a second time period at least partially overlapping the first time period, and transferring account information to the service entity via the data transfer session.
摘要翻译：公开了提供基于因特网协议语音（VoIP）服务的方法和装置。示例性方法包括：向服务实体发起基于因特网协议语音（VoIP）会话，基于与所述VoIP会话相关联的参数，在所述服务实体发起数据传输会话，所述数据传输会话在第一时间段期间发生， VoIP会话在第二时间段期间发生，至少部分地与第一时间段重叠，并且经由数据传送会话将帐户信息传送到服务实体。

5. 发明申请

US20080101588A1 System and method of audible caller identification via a multimedia device 有权
标题翻译：通过多媒体设备进行声音呼叫者识别的系统和方法
公开(公告)号：US20080101588A1
公开(公告)日：2008-05-01
申请号：US11590649
申请日：2006-10-31
申请人： Les Bruce , Jeffrey L. Brandt , Marc A. Sullivan , Mark B. Hubscher
发明人： Les Bruce , Jeffrey L. Brandt , Marc A. Sullivan , Mark B. Hubscher
IPC分类号： H04M1/00 , H04M3/00
CPC分类号： H04M1/578 , H04M1/2535 , H04M3/42042 , H04M7/0027 , H04M7/0036 , H04M7/006 , H04M2201/39 , H04M2207/14
摘要： A method and system is disclosed that includes receiving an incoming call including caller identification information at an input responsive to a network. An audio alert and display information associated with the incoming call are sent to a multimedia device.
摘要翻译：公开了一种方法和系统，其包括在响应于网络的输入处接收包括呼叫者识别信息的呼入呼叫。与来电相关联的音频警报和显示信息被发送到多媒体设备。

6. 发明授权

US08862659B2 Apparatus and method for managing media content delivery for multiple communication devices 有权
标题翻译：用于管理多个通信设备的媒体内容传送的设备和方法
公开(公告)号：US08862659B2
公开(公告)日：2014-10-14
申请号：US12259490
申请日：2008-10-28
申请人： Harry E. Blanchard , Jeffrey L. Brandt , Aaron Bangor
发明人： Harry E. Blanchard , Jeffrey L. Brandt , Aaron Bangor
IPC分类号： G06F15/16 , H04L29/08 , G06F15/177 , H04L29/06
CPC分类号： H04N21/41407 , H04L65/1069 , H04L67/306 , H04N21/214 , H04N21/4104 , H04N21/414 , H04N21/472
摘要： A system that incorporates teachings of the present disclosure may include, for example, a server having a controller to monitor for a first adjustment made by a first communication device associated with a user where the first communication device is capable of presenting media content and where the first adjustment is associated with the presentation of the media content, determine a second adjustment to be made to a second communication device associated with the user where the determination is based at least in part on the monitored first adjustment where the second adjustment is associated with the presentation of the media content, and wirelessly communicate adjustment information to the second communication device that is representative of the second adjustment, where the adjustment information is adapted for allowing the second communication device to perform the second adjustment. Other embodiments are disclosed.
摘要翻译：包含本公开的教导的系统可以包括例如具有控制器的服务器，该控制器监视由与第一通信设备能够呈现媒体内容的用户相关联的第一通信设备进行的第一调整，并且其中第一调整与媒体内容的呈现相关联，确定对与用户相关联的第二通信设备进行的第二调整，其中确定至少部分地基于所监视的第一调整，其中第二调整与呈现媒体内容，并且将调整信息无线地传送到代表第二调整的第二通信设备，其中调整信息适于允许第二通信设备执行第二调整。公开了其他实施例。

7. 发明授权

US08577014B2 System and method of managing calls at a call center 失效
标题翻译：在呼叫中心管理呼叫的系统和方法
公开(公告)号：US08577014B2
公开(公告)日：2013-11-05
申请号：US11267593
申请日：2005-11-04
申请人： Jeffrey L. Brandt , Philip T. Kortum
发明人： Jeffrey L. Brandt , Philip T. Kortum
IPC分类号： H04M3/00
CPC分类号： H04M3/5238 , H04M3/42059 , H04M3/5231 , H04M2201/14 , H04M2203/2072
摘要： The present disclosure is directed to a system and method to manage calls in a call center. The method includes receiving a call from a caller. The method also includes transmitting an estimated wait time to the caller. The method also includes prompting the caller with a wait option and a receive return call option. The method also includes prompting the caller with a schedule return call option when the caller selects the receive return call option.
摘要翻译：本公开涉及一种在呼叫中心中管理呼叫的系统和方法。该方法包括从呼叫者接收呼叫。该方法还包括向呼叫者发送估计的等待时间。该方法还包括通过等待选项和接收返回呼叫选项提示呼叫者。该方法还包括当呼叫者选择接收返回呼叫选项时，向主叫方提供调度返回呼叫选项。

8. 发明授权

US08306209B2 Incoming and outgoing call control customization 失效
标题翻译：来电呼出控制定制
公开(公告)号：US08306209B2
公开(公告)日：2012-11-06
申请号：US11282662
申请日：2005-11-21
申请人： Larry B Pearson , Jeffrey L. Brandt , James T. Miller , James M Doherty , Stephen M. Mueller
发明人： Larry B Pearson , Jeffrey L. Brandt , James T. Miller , James M Doherty , Stephen M. Mueller
IPC分类号： H04M7/00
CPC分类号： H04M3/42153 , H04M1/2478 , H04M1/2745 , H04M1/57 , H04M1/663 , H04M1/665 , H04M3/02 , H04M3/42059 , H04M3/42161 , H04M3/436 , H04M2201/38 , H04M2201/42 , H04M2203/2005
摘要： A method is provided for customizing a call control rule by a subscriber at a graphical user interface. The method includes providing a first display, including multiple conditions relating to identifying calls involving the at least one telephone number, and receiving a first selection of at least one identifying condition. The method further includes providing a second display, including multiple call dispositions relating to processing the calls based on the at least one selected condition, and receiving a second selection of at least one call disposition. The identifying condition and the call disposition are stored as the call control rule in association with the telephone number, and calls involving the telephone number are processed in accordance with the stored call control rule. The method may also include providing a third display describing the call control rule contemporaneously with receiving the first and second selections.
摘要翻译：提供了一种用于在图形用户界面处定制用户的呼叫控制规则的方法。该方法包括提供第一显示器，包括与识别涉及至少一个电话号码的呼叫有关的多个条件，以及接收至少一个识别条件的第一选择。所述方法还包括提供第二显示器，所述第二显示器包括与基于所述至少一个所选条件处理所述呼叫相关的多个呼叫处理，以及接收至少一个呼叫处理的第二选择。识别条件和呼叫处理与电话号码相关联地存储为呼叫控制规则，并且根据存储的呼叫控制规则处理涉及电话号码的呼叫。该方法还可以包括提供描述呼叫控制规则的第三显示器，同时接收第一和第二选择。

9. 发明授权

US08290127B2 System and method for broadcasting packetized voice messages 有权
标题翻译：用于广播分组语音消息的系统和方法
公开(公告)号：US08290127B2
公开(公告)日：2012-10-16
申请号：US10774057
申请日：2004-02-06
申请人： Douglas F. Reynolds , Jeffrey L. Brandt , Aaron Bangor , Marc A. Sullivan
发明人： Douglas F. Reynolds , Jeffrey L. Brandt , Aaron Bangor , Marc A. Sullivan
IPC分类号： H04M1/64 , H04B7/00
CPC分类号： H04L12/66 , H04L65/4076 , H04M7/006 , H04M2203/205 , H04M2242/04
摘要： A system and method are disclosed for broadcasting Voice over Internet Protocol (VoIP) messages. A method incorporating teachings of the present disclosure may include receiving an indication that a message should be delivered to a plurality of recipients. In response, contact information for the plurality of recipients may be identified, and an outbound packetized call to each of the recipients may be launched. In practice, the packetized call may be in a VoIP form or some other appropriate packetized form. If a call is answered, the call may be connected to a multicast server capable of playing the to-be-delivered message.
摘要翻译：公开了一种用于广播语音互联网协议（VoIP）消息的系统和方法。包括本公开的教导的方法可以包括接收消息应被递送给多个接收者的指示。作为响应，可以识别多个接收者的联系人信息，并且可以启动对每个接收者的出站分组呼叫。实际上，分组化呼叫可以是VoIP形式或一些其他适当的分组形式。如果呼叫被应答，呼叫可以连接到能够播放待传送消息的多播服务器。

10. 发明授权

US08081747B2 System and method of managing telephone calls within a voice over internet protocol telephone system 有权
标题翻译：通过互联网协议电话系统在语音中管理电话的系统和方法
公开(公告)号：US08081747B2
公开(公告)日：2011-12-20
申请号：US11214477
申请日：2005-08-29
申请人： Aaron W. Bangor , Jeffrey L. Brandt , Douglas F. Reynolds
发明人： Aaron W. Bangor , Jeffrey L. Brandt , Douglas F. Reynolds
IPC分类号： H04M3/42
CPC分类号： H04M3/42034 , H04L29/06027 , H04L29/1216 , H04L61/157 , H04L65/1069 , H04L65/4007 , H04M3/38 , H04M3/436 , H04M7/006
摘要： A voice over Internet protocol (VoIP) telephone server is disclosed and includes a computer readable medium that is accessible to a processor. A centralized address book is embedded within the computer readable medium. Further, a computer program is embedded within the computer readable medium and the computer program utilizes the centralized address book to selectively restrict incoming telephone calls and outgoing telephone calls. The centralized address book can include a plurality of address books and each of the plurality of address books is associated with a corresponding VoIP telephone coupled to the VoIP telephone server. The computer program can include instructions to determine whether an address book only calling lock is on for the VoIP telephone. Moreover, the computer program can include instructions to determine whether an originating telephone number associated with an incoming telephone is stored within the centralized address book.
摘要翻译：公开了一种因特网协议语音（VoIP）电话服务器，并且包括可由处理器访问的计算机可读介质。集中式地址簿嵌入在计算机可读介质内。此外，计算机程序嵌入在计算机可读介质内，并且计算机程序利用集中式地址簿来选择性地限制进入的电话呼叫和呼出电话呼叫。集中式地址簿可以包括多个地址簿，并且多个地址簿中的每一个与耦合到VoIP电话服务器的对应VoIP电话相关联。计算机程序可以包括用于确定VoIP电话是否打开仅呼叫锁定的地址簿的指令。此外，计算机程序可以包括用于确定与入局电话相关联的始发电话号码是否存储在集中式地址簿内的指令。

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