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    • 7. 发明申请
    • FAULT TOLERANT SOCIAL NETWORKS FOR SERVICE ORGANIZATIONS
    • 服务组织的容错社会网络
    • US20110320239A1
    • 2011-12-29
    • US12824701
    • 2010-06-28
    • Nithya RajamaniAnupam Saronwala
    • Nithya RajamaniAnupam Saronwala
    • G06Q10/00G06F11/07
    • G06Q10/063G06Q10/06316
    • A social network of service provider and service recipient teams, which in turn is analyzed from a global perspective of the provider organization, that is, the representation and analysis and recommendations are internally driven by a service provider organization. Informal and formal relationships alike can be noted in the network representation. The nodes in the networks are team members from the provider and client organizations. The key decision makers in the client organizations are marked out in the graph. Each client node has an orientation which reflects whether the person has a positive orientation or negative orientation overall, globally and at a current point in time, towards the service provider organization. The client organization and the internal relationships can initially be assumed to be embodied by formal and functional relationships that are already well known and established, and yet can be adapted at later times.
    • 服务提供商和服务接受者团队的社会网络,从供应商组织的全球角度进行分析,即代表和分析和建议,由服务提供商组织内部驱动。 在网络表示中可以注意到非正式和正式的关系。 网络中的节点是提供商和客户机构的团队成员。 客户组织的关键决策者在图表中标出。 每个客户端节点都有一个方向,反映该人员在全局和全局以及当前时间点对服务提供商组织是否具有正向或负向。 客户组织和内部关系最初可以被假定为通过已经知道和建立的正式和功能关系来体现,并且可以在以后进行调整。