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    • 1. 发明授权
    • Audio chunking
    • 音频分块
    • US08036350B2
    • 2011-10-11
    • US11687936
    • 2007-03-19
    • Sonny R. BettisJon S. PlotkyIan M. MoraesPhilip L. LowmanJames H. Spencer
    • Sonny R. BettisJon S. PlotkyIan M. MoraesPhilip L. LowmanJames H. Spencer
    • H04M1/64
    • H04M3/53333H04M3/53358
    • A voice mail system that allows for the delivery of voice messages by chunks, thereby optimizing the delivery of the information. When a subscriber attempts to listen to his or her voice mail message, the header information for the first voice mail message is down loaded and played back to the subscriber. While the subscriber listens to the header information, the next two blocks of data of the voice message are downloaded. Upon the completion of the playback of the header information, the first two blocks of the voice mail message are available for playback and the first block is immediately available for playback. As the subscriber listens to the voice mail message subsequent blocks of the first voice mail message, and optionally header information and blocks of subsequent voice mail messages are simultaneously down loaded. Thus, the subscriber is able to seamlessly listen to the voice mail messages without a delay in the retrieval of the voice mail messages regardless of the order the subscriber listens to the messages.
    • 语音邮件系统,允许通过块传送语音消息,从而优化信息的传递。 当用户尝试收听他或她的语音邮件消息时,第一语音邮件消息的标题信息被下载并播放给用户。 当用户收听标题信息时,下载语音消息的接下来的两个数据块。 在完成标题信息的重放之后,语音邮件消息的前两个块可用于重放,并且第一块可立即可用于重放。 当用户收听语音邮件消息时,第一语音邮件消息的后续块,以及可选的报头信息和随后的语音邮件消息块同时被下载。 因此,用户能够无缝地收听语音邮件消息,而不用延迟地检索语音邮件消息,而不管订户是否听到消息。
    • 4. 发明授权
    • System and method for outbound calling from a distributed telecommunications platform
    • 分布式电信平台出站呼叫的系统和方法
    • US07564955B2
    • 2009-07-21
    • US11170458
    • 2005-06-29
    • Sonny R. BettisJon S. PlotkyIan M. MoraesPhilip L. LowmanJames H. Spencer
    • Sonny R. BettisJon S. PlotkyIan M. MoraesPhilip L. LowmanJames H. Spencer
    • H04M1/64
    • H04M7/006H04M3/527H04M2203/2016
    • Outbound calling from a Voice eXtensible Markup Language (VXML) based voicemail system, which has distributed architecture, is disclosed. The voicemail system includes a media server, which is in communication with a telephone network. The media server includes multiple communication termination-link components, and the communication termination-link components are adapted to couple to trunks that extend to the telephone network. The media server also includes a network interface that is adapted to receive and provide communications to components of the telecommunications platform. The media server also includes a link-selector, a browser module, and a processor. The link-selector is adapted to select a given communication termination-link component from the plurality of communication termination-link components. The browser module is adapted to provide a browser session, which is associated with the given communication termination link, and the processor implements the link-selector and the browser module in responsive receiving an outbound notification via the network interface.
    • 披露了具有分布式架构的基于语音可扩展标记语言(VXML)的语音信箱系统的出站呼叫。 语音邮件系统包括与电话网络通信的媒体服务器。 媒体服务器包括多个通信终端链路组件,并且通信终端链路组件适于耦合到延伸到电话网络的中继线。 媒体服务器还包括适于接收和提供与电信平台的组件的通信的网络接口。 媒体服务器还包括链接选择器,浏览器模块和处理器。 链路选择器适于从多个通信终端链路组件中选择给定的通信终端链路组件。 浏览器模块适于提供与给定通信终止链接相关联的浏览器会话,并且处理器通过网络接口响应于接收出站通知而实现链路选择器和浏览器模块。
    • 5. 发明授权
    • Auto block and auto discovery in a distributed communication system
    • 在分布式通信系统中自动阻止和自动发现
    • US07561678B2
    • 2009-07-14
    • US11733643
    • 2007-04-10
    • Sonny R. BettisPhilip L. LowmanJames H. Spencer
    • Sonny R. BettisPhilip L. LowmanJames H. Spencer
    • H04M1/64
    • H04L43/00H04L41/06H04L43/0817H04L43/10H04L65/1033H04M3/53325
    • A voicemail system enabling various components of the voicemail system to be distributed geographically yet operate as a seamlessly integrated system is disclosed. A signal gateway interfaces with a telephone network. In addition, one or more media servers interface with the signal gateway as well as the telephone network. The signal gateway is configured to block calls to malfunctioning media servers. The signal gateway monitors the media servers, and responsive to determining that a media server has malfunctioned, the signal gateway initiates auto-blocking such that the telephone network does not route calls to the malfunctioning media server. In addition, the signal gateway is configured to auto-detect a media server responsive to the media server being initialized. The voicemail system can include a variety of other elements, such as one or more system management units and one or more central data and message store systems. Each of the elements in the voicemail system communicate with each other over an internet protocol type network. Any functions in the various elements that require interfacing with the telephone network are simply handled through the signal gateway.
    • 公开了一种语音邮件系统,其使语音邮件系统的各种组件能够在地理上分布,并且作为无缝集成的系统运行。 信号网关与电话网络接口。 此外,一个或多个媒体服务器与信号网关以及电话网络接口。 信号网关被配置为阻止对故障的媒体服务器的呼叫。 信号网关监视媒体服务器,并且响应于确定媒体服务器发生故障,信号网关发起自动阻止,使得电话网络不将呼叫路由到故障媒体服务器。 此外,信号网关被配置为响应于正在初始化的媒体服务器自动检测媒体服务器。 语音邮件系统可以包括各种其他元素,诸如一个或多个系统管理单元和一个或多个中央数据和消息存储系统。 语音邮件系统中的每个元素通过互联网协议类型的网络彼此通信。 需要与电话网络接口的各种元件中的任何功能都可以通过信号网关进行处理。
    • 6. 发明授权
    • Architecture for voice messaging systems
    • 语音信息系统架构
    • US5657376A
    • 1997-08-12
    • US543036
    • 1995-10-13
    • Donald B. EspeutSonny R. Bettis
    • Donald B. EspeutSonny R. Bettis
    • H04M3/533H04M1/64H04M3/46
    • H04M3/53325
    • An improved architecture for providing high capacity capability to voice message systems is disclosed. The system includes a plurality of stand-alone voice message processors (VMP), each of which are communicatively connected via a high-speed local area network. Each of the voice message processors are communicatively connected to a network interface module (NIM) that receives all incoming calls from a public switched telephone network (PSTN). A control module is connected to the NIM and also interfaces with each of the VMPs over the local area network. As each incoming call is received, the control module routes the call to the appropriate VMP assigned to the subscriber to whom the call is designated. A terminal server is also connected to the local area network. The terminal server receives calls from subscribers utilizing a personal computer. In this manner, a subscriber can access his or her voice mailbox account.
    • 公开了一种用于向语音消息系统提供高容量能力的改进的架构。 该系统包括多个独立语音消息处理器(VMP),每个语音消息处理器通过高速局域网通信连接。 每个语音消息处理器通信地连接到从公共交换电话网(PSTN)接收所有来话呼叫的网络接口模块(NIM)。 控制模块连接到NIM,并且还通过局域网与每个VMP接口。 当接收到每个来电时,控制模块将呼叫路由到分配给指定呼叫的用户的适当VMP。 终端服务器也连接到局域网。 终端服务器使用个人计算机接收来自订户的呼叫。 以这种方式,用户可以访问他或她的语音信箱帐户。
    • 7. 发明授权
    • Auto block and auto discovery in a distributed communication system
    • 在分布式通信系统中自动阻止和自动发现
    • US07970109B2
    • 2011-06-28
    • US12419668
    • 2009-04-07
    • Sonny R. BettisPhilip L. LowmanJames H. Spencer
    • Sonny R. BettisPhilip L. LowmanJames H. Spencer
    • H04M1/64
    • H04L43/00H04L41/06H04L43/0817H04L43/10H04L65/1033H04M3/53325
    • A voicemail system enabling various components of the voicemail system to be distributed geographically yet operate as a seamlessly integrated system is disclosed. A signal gateway interfaces with a telephone network. In addition, one or more media servers interface with the signal gateway as well as the telephone network. The signal gateway is configured to block calls to malfunctioning media servers. The signal gateway monitors the media servers, and responsive to determining that a media server has malfunctioned, the signal gateway initiates auto-blocking such that the telephone network does not route calls to the malfunctioning media server. In addition, the signal gateway is configured to auto-detect a media server responsive to the media server being initialized. The voicemail system can include a variety of other elements, such as one or more system management units and one or more central data and message store systems. Each of the elements in the voicemail system communicate with each other over an internet protocol type network. Any functions in the various elements that require interfacing with the telephone network are simply handled through the signal gateway.
    • 公开了一种语音邮件系统,其使语音邮件系统的各种组件能够在地理上分布,并且作为无缝集成的系统运行。 信号网关与电话网络接口。 此外,一个或多个媒体服务器与信号网关以及电话网络接口。 信号网关被配置为阻止对故障的媒体服务器的呼叫。 信号网关监视媒体服务器,并且响应于确定媒体服务器发生故障,信号网关发起自动阻止,使得电话网络不将呼叫路由到故障媒体服务器。 此外,信号网关被配置为响应于正在初始化的媒体服务器自动检测媒体服务器。 语音邮件系统可以包括各种其他元素,诸如一个或多个系统管理单元和一个或多个中央数据和消息存储系统。 语音邮件系统中的每个元素通过互联网协议类型的网络彼此通信。 需要与电话网络接口的各种元件中的任何功能都可以通过信号网关进行处理。