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1. 发明授权

US09109918B2 Method and system for managing delivery of content in a navigational environment 有权
公开(公告)号：US09109918B2
公开(公告)日：2015-08-18
申请号：US12072240
申请日：2008-02-25
申请人： Stephen Griesmer , Arun Kandappan , Neerav Mehta
发明人： Stephen Griesmer , Arun Kandappan , Neerav Mehta
IPC分类号： G06F17/00 , G01C21/36
CPC分类号： G01C21/3626 , G01C21/3655 , G01C21/3691 , G01C21/3697 , G01S19/52
摘要： We have recognized a limitation that may arise when seeking to deliver both navigational and non-navigational content to a mobile user. The limitation is that the presentation of at least certain non-navigational content may interfere with presentation of the navigational content and vice versa. In accordance with an aspect of this invention, the above mentioned limitation is avoided by the following two steps. The first step is ascertaining an available window of time before a piece of navigational content needs to be presented to the mobile user. The second step is identifying a piece of non-navigational content which can be presented in its totality within the available window of time. Choosing non-navigational content which may be completely presented during an available window of time avoids the limitation noted above.

2. 发明申请

US20090216433A1 Method and system for managing delivery of content in a navigational environment 有权
标题翻译：在导航环境中管理内容传送的方法和系统
公开(公告)号：US20090216433A1
公开(公告)日：2009-08-27
申请号：US12072240
申请日：2008-02-25
申请人： Stephen Griesmer , Arun Kandappan , Neerav Mehta
发明人： Stephen Griesmer , Arun Kandappan , Neerav Mehta
IPC分类号： G01C21/00
CPC分类号： G01C21/3626 , G01C21/3655 , G01C21/3691 , G01C21/3697 , G01S19/52
摘要： We have recognized a limitation that may arise when seeking to deliver both navigational and non-navigational content to a mobile user. The limitation is that the presentation of at least certain non-navigational content may interfere with presentation of the navigational content and vice versa. In accordance with an aspect of this invention, the above mentioned limitation is avoided by the following two steps. The first step is ascertaining an available window of time before a piece of navigational content needs to be presented to the mobile user. The second step is identifying a piece of non-navigational content which can be presented in its totality within the available window of time. Choosing non-navigational content which may be completely presented during an available window of time avoids the limitation noted above.
摘要翻译：我们已经认识到在向移动用户提供导航和非导航内容时可能会出现的限制。限制是，至少某些非导航内容的呈现可能会干扰导航内容的呈现，反之亦然。根据本发明的一个方面，通过以下两个步骤来避免上述限制。第一步是确定可用的时间窗口，然后一个导航内容需要呈现给移动用户。第二步是识别可在可用窗口内呈现的非导航内容。选择可在可用时间窗口内完全呈现的非导航内容避免了上述限制。

3. 发明授权

US08036132B1 Systems, devices, and methods for determining network failures 有权
标题翻译：用于确定网络故障的系统，设备和方法
公开(公告)号：US08036132B1
公开(公告)日：2011-10-11
申请号：US11703009
申请日：2007-02-06
申请人： James Beattie, Jr. , Chuan-Chuen Chang , Stephen Griesmer , David Stockton
发明人： James Beattie, Jr. , Chuan-Chuen Chang , Stephen Griesmer , David Stockton
IPC分类号： H04L12/26
CPC分类号： H04L43/0864 , H04L41/5074 , H04L43/16 , H04L43/50
摘要： Certain exemplary embodiments comprise a method, which can comprise automatically generating a trouble ticket responsive to a determined failure of one or more elements of a management Permanent Virtual Circuit (PVC). The management PVC can be established between a signaling device and a device communicatively coupled to a backbone network.
摘要翻译：某些示例性实施例包括一种方法，其可以包括响应于管理永久虚拟电路（PVC）的一个或多个元件的确定的故障来自动生成故障单。可以在信令设备和通信地耦合到骨干网的设备之间建立管理PVC。

4. 发明申请

US20090182812A1 METHOD AND APPARATUS FOR DYNAMIC SCALING OF DATA CENTER PROCESSOR UTILIZATION 审中-公开
标题翻译：数据中心处理器利用动态范围的方法与装置
公开(公告)号：US20090182812A1
公开(公告)日：2009-07-16
申请号：US12013861
申请日：2008-01-14
申请人： Paritosh Bajpay , Stephen Griesmer , Monowar Hossain , Thiru Ilango , Arun Kandappan , Kenneth Oexmann , Venkatesh Patrachari , Steve Van Pelt , Joyce Weekley , Chen-Yui Yang
发明人： Paritosh Bajpay , Stephen Griesmer , Monowar Hossain , Thiru Ilango , Arun Kandappan , Kenneth Oexmann , Venkatesh Patrachari , Steve Van Pelt , Joyce Weekley , Chen-Yui Yang
IPC分类号： G06F15/16
CPC分类号： G06F11/30 , G06F11/324
摘要： In one embodiment, the present invention is a method and apparatus for dynamic scaling data center of processor utilization. In one embodiment, a system for managing a data center includes a control module for gathering data related to at least one server in the data center, the data being gathered from a plurality of sources, and a user interface coupled to the control module for displaying the gathered data to a user in a centralized manner. The control module is further configured to receive a command from the user, the command relating to the operation of the server, and to transmit the command to server.
摘要翻译：在一个实施例中，本发明是用于动态缩放处理器利用的数据中心的方法和装置。在一个实施例中，用于管理数据中心的系统包括控制模块，用于收集与数据中心中的至少一个服务器有关的数据，从多个源收集的数据以及耦合到控制模块的用户界面，用于显示以集中的方式将收集的数据发送给用户。控制模块还被配置为从用户接收命令，与服务器的操作相关的命令，并将命令发送到服务器。

5. 发明授权

US08611730B2 System and method of recording media content 有权
标题翻译：记录媒体内容的系统和方法
公开(公告)号：US08611730B2
公开(公告)日：2013-12-17
申请号：US13314536
申请日：2011-12-08
申请人： James Gordon Beattie, Jr. , Stephen Griesmer , Stephen Triano
发明人： James Gordon Beattie, Jr. , Stephen Griesmer , Stephen Triano
IPC分类号： H04N5/76
CPC分类号： H04N9/79 , H04N5/765 , H04N9/88 , H04N21/2385 , H04N21/4147 , H04N21/4334 , H04N21/44016 , H04N21/44209 , H04N21/44222 , H04N21/4532 , H04N21/47214 , H04N21/64322 , H04N21/64776 , H04N21/8456
摘要： A method includes receiving a data stream at a media device and extracting data from the data stream. The data corresponds to received media content. The method further includes storing the extracted data at a memory as stored media content and determining whether the stored media content corresponds to expected media content. The method also includes, in response to determining that the stored media content does not correspond to the expected media content, sending a content request to a server. The content request identifies a segment of the expected media content that does not correspond to the stored media content.
摘要翻译：一种方法包括在媒体设备处接收数据流并从数据流中提取数据。数据对应于接收到的媒体内容。该方法还包括将所提取的数据存储在存储器中作为存储的媒体内容，并确定所存储的媒体内容是否对应于期望的媒体内容。响应于确定存储的媒体内容不对应于期望的媒体内容，该方法还包括向服务器发送内容请求。内容请求标识与所存储的媒体内容不对应的预期媒体内容的片段。

6. 发明申请

US20130143553A1 FEMTOCELL USE FOR RADIO FREQUENCY NETWORK SWEEPS 有权
标题翻译： FEMTOCELL用于无线电频率网络扫描
公开(公告)号：US20130143553A1
公开(公告)日：2013-06-06
申请号：US13312931
申请日：2011-12-06
申请人： James Gordon Beattie, JR. , Stephen Griesmer , Thomas Killian , N. L. Schryer , Dipesh Hasmukhlal Shah , Kaushik Gohel
发明人： James Gordon Beattie, JR. , Stephen Griesmer , Thomas Killian , N. L. Schryer , Dipesh Hasmukhlal Shah , Kaushik Gohel
IPC分类号： H04W92/00
CPC分类号： H04W48/16 , H04W24/08 , H04W24/10 , H04W84/045 , H04W88/12
摘要： Systems and methods that utilize femtocell access points (FAP) to perform radio frequency (RF) network sweeps are provided. In one embodiment, a method includes: predicting an availability of an access point (AP) to perform an RF network sweep; and determining that the access point is available to perform the RF network sweep based, at least, on a prediction that a mobile device on a white list for the access point is not likely to access the access point during a time interval associated with performing the RF network sweep. In another embodiment, a method includes: comparing a network quality characteristic for a wireless channel associated with a FAP with a network quality characteristic for a wired network communicatively coupled to the FAP. The network quality characteristics can be the same. The method can then include employing the comparison to determine to which network an impairment is attributable.
摘要翻译：提供了利用毫微微小区接入点（FAP）来执行射频（RF）网络扫描的系统和方法。在一个实施例中，一种方法包括：预测接入点（AP）的可用性以执行RF网络扫描; 以及至少基于所述接入点的白名单上的移动设备在与执行所述接入点相关联的时间间隔期间不可能访问所述接入点的预测来确定所述接入点可用于执行所述RF网络扫描射频网络扫描。在另一个实施例中，一种方法包括：将与FAP相关联的无线信道的网络质量特性与通信地耦合到FAP的有线网络的网络质量特性进行比较。网络质量特性可以相同。该方法然后可以包括采用比较来确定哪个网络是可归因的。

7. 发明授权

US08660556B2 Femtocell use for radio frequency network sweeps 有权
标题翻译：毫微微小区用于射频网络扫描
公开(公告)号：US08660556B2
公开(公告)日：2014-02-25
申请号：US13312931
申请日：2011-12-06
申请人： James Gordon Beattie , Stephen Griesmer , Thomas Killian , N. L. Schryer , Dipesh Hasmukhlal Shah , Kaushik Gohel
发明人： James Gordon Beattie , Stephen Griesmer , Thomas Killian , N. L. Schryer , Dipesh Hasmukhlal Shah , Kaushik Gohel
IPC分类号： H04W72/00
CPC分类号： H04W48/16 , H04W24/08 , H04W24/10 , H04W84/045 , H04W88/12
摘要： Systems and methods that utilize femtocell access points (FAP) to perform radio frequency (RF) network sweeps are provided. In one embodiment, a method includes: predicting an availability of an access point (AP) to perform an RF network sweep; and determining that the access point is available to perform the RF network sweep based, at least, on a prediction that a mobile device on a white list for the access point is not likely to access the access point during a time interval associated with performing the RF network sweep. In another embodiment, a method includes: comparing a network quality characteristic for a wireless channel associated with a FAP with a network quality characteristic for a wired network communicatively coupled to the FAP. The network quality characteristics can be the same. The method can then include employing the comparison to determine to which network an impairment is attributable.
摘要翻译：提供了利用毫微微小区接入点（FAP）来执行射频（RF）网络扫描的系统和方法。在一个实施例中，一种方法包括：预测接入点（AP）的可用性以执行RF网络扫描; 以及至少基于所述接入点的白名单上的移动设备在与执行所述接入点相关联的时间间隔期间不可能访问所述接入点的预测来确定所述接入点可用于执行所述RF网络扫描射频网络扫描。在另一个实施例中，一种方法包括：将与FAP相关联的无线信道的网络质量特性与通信地耦合到FAP的有线网络的网络质量特性进行比较。网络质量特性可以相同。该方法然后可以包括采用比较来确定哪个网络是可归因的。

8. 发明授权

US09083561B2 Automated assistance for customer care chats 有权
标题翻译：为客户服务中心提供自动化帮助
公开(公告)号：US09083561B2
公开(公告)日：2015-07-14
申请号：US12899042
申请日：2010-10-06
申请人： Stephen Griesmer , James Beattie , Charles Cooke , Monowar Hossain , Steven Lewis , Benjamin Rudman
发明人： Stephen Griesmer , James Beattie , Charles Cooke , Monowar Hossain , Steven Lewis , Benjamin Rudman
IPC分类号： H04L12/64 , H04M3/493
CPC分类号： H04M3/5191 , H04L12/6418 , H04L51/02 , H04M3/493 , H04M3/4933 , H04M3/5133 , H04M3/5166 , H04M2203/551 , H04M2203/558
摘要： An apparatus provides automated assistance to an agent. The apparatus includes a receiver that receives a client communication from a client terminal via a network. A processor processes the client communication and determines a plurality of agent statements based on the client communication. The plurality of agent statements is displayed on a display. An input receives an agent communication from the agent. The agent communication is selected from a custom statement input by the agent and one of the plurality of agent statements selected by the agent. A transmitter transmits the agent communication to the client terminal via the network.
摘要翻译：设备向代理提供自动化帮助。该装置包括经由网络从客户终端接收客户端通信的接收机。处理器处理客户端通信并且基于客户端通信来确定多个代理语句。多个代理语句显示在显示器上。输入从代理接收代理通信。从代理输入的自定义语句和代理选择的多个代理语句之一中选择代理通信。发射机经由网络将代理通信发送到客户终端。

9. 发明申请

US20130148939A1 System and Method of Recording Media Content 有权
标题翻译：记录媒体内容的系统和方法
公开(公告)号：US20130148939A1
公开(公告)日：2013-06-13
申请号：US13314536
申请日：2011-12-08
申请人： James Gordon Beattie, JR. , Stephen Griesmer , Stephen Triano
发明人： James Gordon Beattie, JR. , Stephen Griesmer , Stephen Triano
IPC分类号： H04N9/80 , H04N5/775
CPC分类号： H04N9/79 , H04N5/765 , H04N9/88 , H04N21/2385 , H04N21/4147 , H04N21/4334 , H04N21/44016 , H04N21/44209 , H04N21/44222 , H04N21/4532 , H04N21/47214 , H04N21/64322 , H04N21/64776 , H04N21/8456
摘要： A method includes receiving a data stream at a media device and extracting data from the data stream. The data corresponds to received media content. The method further includes storing the extracted data at a memory as stored media content and determining whether the stored media content corresponds to expected media content. The method also includes, in response to determining that the stored media content does not correspond to the expected media content, sending a content request to a server. The content request identifies a segment of the expected media content that does not correspond to the stored media content.
摘要翻译：一种方法包括在媒体设备处接收数据流并从数据流中提取数据。数据对应于接收到的媒体内容。该方法还包括将所提取的数据存储在存储器中作为存储的媒体内容，并确定所存储的媒体内容是否对应于期望的媒体内容。响应于确定存储的媒体内容不对应于期望的媒体内容，该方法还包括向服务器发送内容请求。内容请求标识与所存储的媒体内容不对应的预期媒体内容的片段。

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