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1. 发明申请

US20170024646A1 COMMON DATA REPOSITORY FOR IMPROVING TRANSACTIONAL EFFICIENCIES ACROSS ONE OR MORE COMMUNICATION CHANNELS 审中-公开
标题翻译：通过一个或多个通信信道改进交换效率的通用数据备份
公开(公告)号：US20170024646A1
公开(公告)日：2017-01-26
申请号：US14956239
申请日：2015-12-01
申请人： Accenture Global Services Limited
发明人： Junmin Yang , Alexandre Naressi , Christian Souche , Richard Vidal
IPC分类号： G06N5/02
CPC分类号： G06N5/022 , G06N3/084 , G06Q10/0639 , G06Q30/0201
摘要： Examples of the disclosure enable an information processing system to automatically implement a user interaction diagnostic engine. In some examples, the information processing system analyzes documents to identify parameters associated with profile features and performance metrics. Based on the parameters, correlation values between the profile features and one or more performance metrics are determined. Based on the correlation values, at least one profile feature is identified to improve a parameter associated with the performance metrics. A predictive model associated with the profile features and the performance metrics is generated. One or more actionable items configured to modify the at least one profile feature are determined such that, based on the predictive model, a parameter associated with the performance metrics are predicted to improve upon execution of the one or more actionable items.
摘要翻译：本公开的示例使得信息处理系统能够自动实现用户交互诊断引擎。在一些示例中，信息处理系统分析文档以识别与简档特征和性能度量相关联的参数。基于参数，确定简档特征与一个或多个性能度量之间的相关值。基于相关值，识别至少一个简档特征以改进与性能度量相关联的参数。生成与简档特征和性能指标相关联的预测模型。被配置为修改至少一个简档特征的一个或多个可操作项目被确定，使得基于预测模型，预测与执行度量相关联的参数以在一个或多个可操作项目的执行时改进。

2. 发明授权

US10108698B2 Common data repository for improving transactional efficiencies of user interactions with a computing device 有权
公开(公告)号：US10108698B2
公开(公告)日：2018-10-23
申请号：US14845395
申请日：2015-09-04
申请人： Accenture Global Services Limited
发明人： Alexandre Naressi , Christian Souche , Richard Vidal , Junmin Yang
IPC分类号： G06F17/30 , G06N99/00
摘要： Examples of the disclosure enable an information processing system to automatically generate a common data repository including a plurality of documents. In some examples, the information processing system is configured to analyze the documents to identify a plurality of topics. Based on the identified topics, the documents are classified into a plurality of sets. A set is associated with a corresponding topic. One or more correlations between the documents are identified and, based on the identified correlations, one or more user interaction tools are generated including an interaction script.

3. 发明授权

US10832143B2 Common data repository for improving transactional efficiencies across one or more communication channels 有权
公开(公告)号：US10832143B2
公开(公告)日：2020-11-10
申请号：US14956239
申请日：2015-12-01
申请人： Accenture Global Services Limited
发明人： Junmin Yang , Alexandre Naressi , Christian Souche , Richard Vidal
IPC分类号： G06N5/04 , G06N5/02 , G06Q10/06 , G06N3/08 , G06Q30/02
摘要： Examples of the disclosure enable an information processing system to automatically implement a user interaction diagnostic engine. In some examples, the information processing system analyzes documents to identify parameters associated with profile features and performance metrics. Based on the parameters, correlation values between the profile features and one or more performance metrics are determined. Based on the correlation values, at least one profile feature is identified to improve a parameter associated with the performance metrics. A predictive model associated with the profile features and the performance metrics is generated. One or more actionable items configured to modify the at least one profile feature are determined such that, based on the predictive model, a parameter associated with the performance metrics are predicted to improve upon execution of the one or more actionable items.

4. 发明申请

US20170011114A1 COMMON DATA REPOSITORY FOR IMPROVING TRANSACTIONAL EFFICIENCIES OF USER INTERACTIONS WITH A COMPUTING DEVICE 审中-公开
标题翻译：用于提高计算机设备用户交互效率的通用数据记录
公开(公告)号：US20170011114A1
公开(公告)日：2017-01-12
申请号：US14845395
申请日：2015-09-04
申请人： Accenture Global Services Limited
发明人： Alexandre Naressi , Christian Souche , Richard Vidal , Junmin Yang
IPC分类号： G06F17/30
CPC分类号： G06F17/30625 , G06F17/30011 , G06F17/30684 , G06F17/30705 , G06F17/3071 , G06F17/30719 , G06F17/30734 , G06N99/005
摘要： Examples of the disclosure enable an information processing system to automatically generate a common data repository including a plurality of documents. In some examples, the information processing system is configured to analyze the documents to identify a plurality of topics. Based on the identified topics, the documents are classified into a plurality of sets. A set is associated with a corresponding topic. One or more correlations between the documents are identified and, based on the identified correlations, one or more user interaction tools are generated including an interaction script.
摘要翻译：本公开的示例使得信息处理系统能够自动生成包括多个文档的公共数据存储库。在一些示例中，信息处理系统被配置为分析文档以识别多个主题。基于所识别的主题，将文档分为多个集合。一组与相应的主题相关联。识别文档之间的一个或多个相关性，并且基于所识别的相关性，生成包括交互脚本的一个或多个用户交互工具。

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