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1. 发明授权

US10897534B1 Optimization for a call that waits in queue 有权
公开(公告)号：US10897534B1
公开(公告)日：2021-01-19
申请号：US16569806
申请日：2019-09-13
申请人： International Business Machines Corporation
发明人： Guang Han Sui , Peng Hui Jiang , Qin Li , Ping Xiao , Niao Qing Liu , Xiang Zhou , Ping Ping Cheng
IPC分类号： H04M3/428 , G10L15/22 , G10L21/0316 , G10L15/26 , G10L21/043
摘要： Embodiments of the invention provide methods, systems, computer program products for managing a call waiting in a queue during a request for staff services provided by a call center. According to the method, a first voice segment received in a call made by a device is recorded first. Next, whether a part of the first voice segment is related to a first predefined voice segment is determined. The volume of device is adjusted in response to the part of the first voice segment being related to the first predefined voice segment. A user of the device is alerted in response to the part of the first voice segment being not related to the first predefined voice segment.

2. 发明授权

US11188546B2 Pseudo real time communication system 有权
公开(公告)号：US11188546B2
公开(公告)日：2021-11-30
申请号：US16580040
申请日：2019-09-24
申请人： INTERNATIONAL BUSINESS MACHINES CORPORATION
发明人： Ping Xiao , Joe Winchester , Jenny Jing He , Adrian Kyte , Cheng Fang Wang
IPC分类号： G06F16/24 , G06F16/2457 , G06F16/2455
摘要： Aspects of the invention include determining artifact data associated with an artifact, segmenting the artifact data into a plurality of portions, associating each portion in the plurality of portions with one or more resources, receiving a query associated with the artifact, determining a candidate resource from the one or more resources based on the query, and initializing a communication session with the candidate resource and a requesting application associated with the query.

3. 发明授权

US11079998B2 Executing a demo in viewer's own environment 有权
公开(公告)号：US11079998B2
公开(公告)日：2021-08-03
申请号：US16250709
申请日：2019-01-17
申请人： International Business Machines Corporation
发明人： Jenny Jing He , Joe Winchester , Adrian Kyte , Cheng Fang Wang , Ping Xiao
IPC分类号： G06F3/14 , G06F9/445 , G06F9/455
摘要： A system, computer-implemented method, and computer program product for demonstrating a software application on a computer. The system includes a capture component running in a presenter environment and an invoker component running in a viewer environment. One or more steps performed by a presenter on a first copy of a software application being run in the presenter environment are recorded at the capture component. The invoker component access the one or more steps and performs the one or more steps on a second copy of the software application being run in the viewer environment.

4. 发明授权

US10754642B2 Search with context in a software development environment 有权
公开(公告)号：US10754642B2
公开(公告)日：2020-08-25
申请号：US16178666
申请日：2018-11-02
申请人： INTERNATIONAL BUSINESS MACHINES CORPORATION
发明人： Jenny J. He , Adrian Kyte , Joe Winchester , Cheng Fang Wang , Ping Xiao
IPC分类号： G06F8/70 , G06F3/0482 , G06F16/248 , G06F16/9535
摘要： A graphical user interface to a software development environment is provided. A user input is received defining an element to be searched with context and information is extracted from the software development environment relating to the software development environment and/or relating to the element. A search string is created comprising the element and the extracted information and the created search string is supplied to a search interface. A search result is received for the created search string, and the search result is outputted for the created search string.

5. 发明授权

US10671385B2 Dynamic code maturity determination for proactive code review and merge 审中-公开
公开(公告)号：US10671385B2
公开(公告)日：2020-06-02
申请号：US15960610
申请日：2018-04-24
申请人： INTERNATIONAL BUSINESS MACHINES CORPORATION
发明人： Ping Xiao , Su Liu , Si Bin Fan , Meng Wan , Xue Yong Zhang
IPC分类号： G06F8/71 , G06N20/00
摘要： A computer-implemented method includes detecting a first user is editing a first version of a content piece. A first feature set value is determined, describing a first set of values of one or more features of the first version. Based on the first feature set value, a first maturity score of the first version is determined, using a mapping. It is detected that a second user is editing a second version of the content piece in parallel with the first user editing the first version. A second feature set value is determined, describing a second set of values of the one or more features of the second version of the content piece. Based on the second feature set value, a second maturity score of the second version is determined, using the mapping. It is detected that the second maturity score meets a maturity threshold. Thus, a remedial action is performed.

6. 发明申请

US20200154173A1 AUTOMATIC MODIFICATION OF USER GUIDANCE SEQUENCE RECORDINGS 审中-公开
公开(公告)号：US20200154173A1
公开(公告)日：2020-05-14
申请号：US16189606
申请日：2018-11-13
申请人： International Business Machines Corporation
发明人： Ping Xiao , Shi Yu Wang , Xue Yong Zhang , Ya Peng Dong , Xiao Xiao Pei
IPC分类号： H04N21/472 , H04N21/433 , G09B7/04
摘要： A processor may receive a recording. The recording may include one or more user guidance sequences and be displayed to a user. The processor may receive a first user input response to an initiation of a first user guidance sequence. The processor may determine, in response to receiving the first user input, that there is a discrepancy between the first user input and the first user guidance sequence. The processor may automatically modify the playback setting of the recording. The processor may display the discrepancy between the first user input and the first user guidance sequence to the user.

7. 发明申请

US20200142688A1 SEARCH WITH CONTEXT 审中-公开
公开(公告)号：US20200142688A1
公开(公告)日：2020-05-07
申请号：US16178666
申请日：2018-11-02
申请人： INTERNATIONAL BUSINESS MACHINES CORPORATION
发明人： Jenny J. He , Adrian Kyte , Joe Winchester , Cheng Fang Wang , Ping Xiao
IPC分类号： G06F8/70 , G06F17/30 , G06F3/0482
摘要： A graphical user interface to a software development environment is provided. A user input is received defining an element to be searched with context and information is extracted from the software development environment relating to the software development environment and/or relating to the element. A search string is created comprising the element and the extracted information and the created search string is supplied to a search interface. A search result is received for the created search string, and the search result is outputted for the created search string.

8. 发明授权

US10025396B2 Quick browsing of displayed content 有权
公开(公告)号：US10025396B2
公开(公告)日：2018-07-17
申请号：US14807282
申请日：2015-07-23
申请人： International Business Machines Corporation
发明人： Si Bin Fan , Ping Xiao , Jun Zhang , XiaoLin Zhang , Jia Zou
IPC分类号： G06F3/0354 , G06F3/0482 , G06F3/0485 , G09G5/34 , H04L12/58 , H04W4/12
摘要： In an approach to quick browsing of content displayed on a computing device, a computer monitors a scrolling operation in a first display mode on a computing device in which a plurality of information items are displayed. The computer determines whether a speed of the scrolling operation exceeds a threshold value, and then in response to the speed of the scrolling operation exceeding a threshold value, switches the first display mode to a second display mode.

9. 发明授权

US09547658B2 File path modification based management 有权
标题翻译：基于文件路径修改的管理
公开(公告)号：US09547658B2
公开(公告)日：2017-01-17
申请号：US15142026
申请日：2016-04-29
申请人： International Business Machines Corporation
发明人： Si Bin Fan , Ping Xiao , XiaoLin Zhang , Jia Zou
IPC分类号： G06F17/30 , G06F7/00
CPC分类号： G06F17/30174 , G06F17/30115 , G06F17/30126 , G06F17/30129 , G06F17/30144 , G06F17/30176 , G06F17/30215
摘要： A method for synchronizing file paths associated with computer files based on file path modifications is provided. The method may include detecting a file path modification to a referenced file path associated with a computer file. The method may also include identifying a type of the file path modification. The method may further include identifying a generated file path based on the type of the file path modification. Additionally, the method may include synchronizing the referenced file path to the generated file path. The method may also include modifying the file path information associated with the computer file. The method may further include generating association information in a file properties window associated with the referenced file path and the at least one generated file path. The method may also include validating and extracting the file path information associated with the computer file for use by at least one application.
摘要翻译：提供了一种基于文件路径修改来同步与计算机文件相关联的文件路径的方法。该方法可以包括检测对与计算机文件相关联的引用文件路径的文件路径修改。该方法还可以包括识别文件路径修改的类型。该方法还可以包括基于文件路径修改的类型来识别生成的文件路径。另外，该方法可以包括将引用的文件路径同步到生成的文件路径。该方法还可以包括修改与计算机文件相关联的文件路径信息。该方法还可以包括在与所引用的文件路径和所述至少一个生成的文件路径相关联的文件属性窗口中生成关联信息。该方法还可以包括验证和提取与计算机文件相关联的文件路径信息以供至少一个应用使用。

10. 发明授权

US11526379B2 Application building in a distributed computing environment 有权
公开(公告)号：US11526379B2
公开(公告)日：2022-12-13
申请号：US16446180
申请日：2019-06-19
申请人： International Business Machines Corporation
发明人： Ping Xiao , Peng Hui Jiang , Xin Peng Liu , Guang Han Sui
IPC分类号： G06F9/46 , G06F9/50 , G06F9/445 , G06F8/20 , G06F8/30
摘要： Embodiments of the present disclosure relate to a method for building an application. According to the method, a request is received from a building environment to acquire at least one component for executing at least one function of at least one feature of the application. The at least one feature is to be deployed to at least one target node in a distributed service platform comprising a plurality of nodes. The at least one target node and the at least one component are determined based on the request. The at least one component is acquired from the at least one target node. The at least one component is sent to the building environment for building the at least one feature.

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