专利快速检索-快速检索全球专利，免费商用专利数据库-IPRDB

1. 发明申请

US20090052641A1 System and Method for Dynamic Call-Progress Analysis and Call Processing 有权
标题翻译：动态呼叫进程分析和呼叫处理的系统和方法
公开(公告)号：US20090052641A1
公开(公告)日：2009-02-26
申请号：US12196094
申请日：2008-08-21
申请人： Jonathan Robert Taylor , Ryan Stephen Campbell , Rj Auburn , Alexander S. Agranovsky , Robbie A. Green
发明人： Jonathan Robert Taylor , Ryan Stephen Campbell , Rj Auburn , Alexander S. Agranovsky , Robbie A. Green
IPC分类号： H04M11/00
CPC分类号： H04L65/1096 , H04M3/4938 , H04M3/5158 , H04M2203/2027
摘要： A telephony application such as an interactive voice response (“IVR”) needs to identify quickly the nature of the call (e.g., whether it is a person or machine answering a call) in order to initiate an appropriate voice application. Conventionally, the call stream is sent to a call-progress analyzer (“CPA”) for analysis. Once a result is reached, the call stream is redirected to a call processing unit running the IVR according to the analyzed result. The present scheme feeds the call stream simultaneous to both the CPA and the IVR. The CPA is allowed to continue analyzing and outputting a series of analysis results until a predetermined result appears. In the meantime, the IVR can dynamically adapt itself to the latest analysis results and interact with the call with a minimum of delay.
摘要翻译：诸如交互式语音响应（“IVR”）之类的电话应用需要快速识别呼叫的性质（例如，是否是应答呼叫的人或机器），以便发起适当的语音应用。通常，呼叫流被发送到呼叫进程分析器（“CPA”）用于分析。一旦达到结果，根据分析结果，呼叫流被重定向到运行IVR的呼叫处理单元。本方案将呼叫流同时提供给CPA和IVR。允许CPA继续分析和输出一系列分析结果，直到出现预定结果。同时，IVR可以动态地适应最新的分析结果，并以最小的延迟与呼叫进行交互。

2. 发明申请

US20120300913A1 System and Method for Dynamic Call-Progress Analysis and Call Processing 有权
标题翻译：动态呼叫进程分析和呼叫处理的系统和方法
公开(公告)号：US20120300913A1
公开(公告)日：2012-11-29
申请号：US13571198
申请日：2012-08-09
申请人： Jonathan Robert Taylor , Ryan Stephen Campbell , RJ Auburn , Alexander S. Agranovsky , Robbie A. Green
发明人： Jonathan Robert Taylor , Ryan Stephen Campbell , RJ Auburn , Alexander S. Agranovsky , Robbie A. Green
IPC分类号： H04M1/64 , H04M11/00
CPC分类号： H04L65/1096 , H04M3/4938 , H04M3/5158 , H04M2203/2027
摘要： A telephony application such as an interactive voice response (“IVR”) needs to identify quickly the nature of the call (e.g., whether it is a person or machine answering a call) in order to initiate an appropriate voice application. Conventionally, the call stream is sent to a call-progress analyzer (“CPA”) for analysis. Once a result is reached, the call stream is redirected to a call processing unit running the IVR according to the analyzed result. The present scheme feeds the call stream simultaneous to both the CPA and the IVR. The CPA is allowed to continue analyzing and outputting a series of analysis results until a predetermined result appears. In the meantime, the IVR can dynamically adapt itself to the latest analysis results and interact with the call with a minimum of delay.
摘要翻译：诸如交互式语音响应（IVR）之类的电话应用需要快速识别呼叫的性质（例如，是否是应答呼叫的人或机器），以便发起适当的语音应用。通常，呼叫流被发送到呼叫进度分析器（CPA）用于分析。一旦达到结果，根据分析结果，呼叫流被重定向到运行IVR的呼叫处理单元。本方案将呼叫流同时提供给CPA和IVR。允许CPA继续分析和输出一系列分析结果，直到出现预定结果。同时，IVR可以动态地适应最新的分析结果，并以最小的延迟与呼叫进行交互。

3. 发明授权

US08243889B2 System and method for dynamic call-progress analysis and call processing 有权
标题翻译：用于动态呼叫进程分析和呼叫处理的系统和方法
公开(公告)号：US08243889B2
公开(公告)日：2012-08-14
申请号：US12196094
申请日：2008-08-21
申请人： Jonathan Robert Taylor , Ryan Stephen Campbell , RJ Auburn , Alexander S. Agranovsky , Robbie A. Green
发明人： Jonathan Robert Taylor , Ryan Stephen Campbell , RJ Auburn , Alexander S. Agranovsky , Robbie A. Green
IPC分类号： H04M1/64
CPC分类号： H04L65/1096 , H04M3/4938 , H04M3/5158 , H04M2203/2027
摘要： A telephony application such as an interactive voice response (“IVR”) needs to identify quickly the nature of the call (e.g., whether it is a person or machine answering a call) in order to initiate an appropriate voice application. Conventionally, the call stream is sent to a call-progress analyzer (“CPA”) for analysis. Once a result is reached, the call stream is redirected to a call processing unit running the IVR according to the analyzed result. The present scheme feeds the call stream simultaneous to both the CPA and the IVR. The CPA is allowed to continue analyzing and outputting a series of analysis results until a predetermined result appears. In the meantime, the IVR can dynamically adapt itself to the latest analysis results and interact with the call with a minimum of delay.
摘要翻译：诸如交互式语音响应（“IVR”）之类的电话应用需要快速识别呼叫的性质（例如，是否是应答呼叫的人或机器），以便发起适当的语音应用。通常，呼叫流被发送到呼叫进程分析器（“CPA”）用于分析。一旦达到结果，根据分析结果，呼叫流被重定向到运行IVR的呼叫处理单元。本方案将呼叫流同时提供给CPA和IVR。允许CPA继续分析和输出一系列分析结果，直到出现预定结果。同时，IVR可以动态地适应最新的分析结果，并以最小的延迟与呼叫进行交互。

4. 发明授权

US09374393B2 System and method for dynamic call-progress analysis and call processing 有权
标题翻译：用于动态呼叫进程分析和呼叫处理的系统和方法
公开(公告)号：US09374393B2
公开(公告)日：2016-06-21
申请号：US13571198
申请日：2012-08-09
申请人： Jonathan Robert Taylor , Ryan Stephen Campbell , Robert J. Auburn , Alexander S. Agranovsky , Robbie A. Green
发明人： Jonathan Robert Taylor , Ryan Stephen Campbell , Robert J. Auburn , Alexander S. Agranovsky , Robbie A. Green
IPC分类号： H04M11/00 , H04L29/06 , H04M3/493 , H04M3/51
CPC分类号： H04L65/1096 , H04M3/4938 , H04M3/5158 , H04M2203/2027
摘要： A telephony application such as an interactive voice response (“IVR”) needs to identify quickly the nature of the call (e.g., whether it is a person or machine answering a call) in order to initiate an appropriate voice application. Conventionally, the call stream is sent to a call-progress analyzer (“CPA”) for analysis. Once a result is reached, the call stream is redirected to a call processing unit running the IVR according to the analyzed result. The present scheme feeds the call stream simultaneous to both the CPA and the IVR. The CPA is allowed to continue analyzing and outputting a series of analysis results until a predetermined result appears. In the meantime, the IVR can dynamically adapt itself to the latest analysis results and interact with the call with a minimum of delay.
摘要翻译：诸如交互式语音响应（“IVR”）之类的电话应用需要快速识别呼叫的性质（例如，是否是应答呼叫的人或机器），以便发起适当的语音应用。通常，呼叫流被发送到呼叫进程分析器（“CPA”）用于分析。一旦达到结果，根据分析结果，呼叫流被重定向到运行IVR的呼叫处理单元。本方案将呼叫流同时提供给CPA和IVR。允许CPA继续分析和输出一系列分析结果，直到出现预定结果。同时，IVR可以动态地适应最新的分析结果，并以最小的延迟与呼叫进行交互。

5. 发明授权

US09304826B2 System and method for improved dynamic allocation of application resources 有权
标题翻译：改善应用资源动态分配的系统和方法
公开(公告)号：US09304826B2
公开(公告)日：2016-04-05
申请号：US12861351
申请日：2010-08-23
申请人： RJ Auburn , Harm-Jan Spier , Jose M. de Castro , Daniel Aloyse Polfer , Alexander S. Agranovsky , Robbie A. Green
发明人： RJ Auburn , Harm-Jan Spier , Jose M. de Castro , Daniel Aloyse Polfer , Alexander S. Agranovsky , Robbie A. Green
IPC分类号： G06F15/173 , G06F9/50 , H04M3/493 , H04L29/06 , G10L13/00 , G10L15/26 , H04M7/00
CPC分类号： G06F9/5055 , G10L13/00 , G10L15/26 , H04L65/1006 , H04M3/4938 , H04M7/006 , H04M2201/39 , H04M2201/40
摘要： A self-help application platform such as one hosting an interactive voice response (IVR) has a browser that executes application scripts to implement the self-help application. The execution of the application scripts is performed by utilizing various application resources, such as media conversions from text to speech (TTS) and speech to text (automatic speech recognition ASR) and other media servers. The platform is provided with a dynamic resource selection mechanism in which the application is executed with an updated optimum set of application resources distributed over different locations. The selection is based on the profiles of the browser, users, route, and quality of service. The selection is further modulated by the browser's previous experiences with the individual resources. The selection is made dynamically during the executing of the application script.
摘要翻译：一个自助应用平台，例如托管交互式语音响应（IVR）的一个自助应用平台，具有执行应用脚本来实现自助应用的浏览器。通过利用各种应用资源（例如从文本到语音（TTS）和语音到文本（自动语音识别ASR）和其他媒体服务器的媒体转换）来执行应用脚本的执行。该平台具有动态资源选择机制，其中利用分布在不同位置的更新的最佳应用资源集来执行应用。选择是基于浏览器，用户，路由和服务质量的配置文件。该选择进一步受到浏览器以往个人资源的体验的调整。在执行应用程序脚本期间动态地进行选择。

6. 发明申请

US20110046956A1 System And Method For Improved Dynamic Allocation Of Application Resources 有权
标题翻译：改进应用资源动态分配的系统和方法
公开(公告)号：US20110046956A1
公开(公告)日：2011-02-24
申请号：US12861351
申请日：2010-08-23
申请人： RJ Auburn , Harm-Jan Spier , Jose M. de Castro , Daniel Aloyse Polfer , Alexander S. Agranovsky , Robbie A. Green
发明人： RJ Auburn , Harm-Jan Spier , Jose M. de Castro , Daniel Aloyse Polfer , Alexander S. Agranovsky , Robbie A. Green
IPC分类号： G10L13/08 , G06F15/173 , G10L11/00
CPC分类号： G06F9/5055 , G10L13/00 , G10L15/26 , H04L65/1006 , H04M3/4938 , H04M7/006 , H04M2201/39 , H04M2201/40
摘要： A self-help application platform such as one hosting an interactive voice response (IVR) has a browser that executes application scripts to implement the self-help application. The execution of the application scripts is performed by utilizing various application resources, such as media conversions from text to speech (TTS) and speech to text (automatic speech recognition ASR) and other media servers. The platform is provided with a dynamic resource selection mechanism in which the application is executed with an updated optimum set of application resources distributed over different locations. The selection is based on the profiles of the browser, users, route, and quality of service. The selection is further modulated by the browser's previous experiences with the individual resources. The selection is made dynamically during the executing of the application script.
摘要翻译：一个自助应用平台，例如托管交互式语音响应（IVR）的一个自助应用平台，具有执行应用脚本来实现自助应用的浏览器。通过利用各种应用资源（例如从文本到语音（TTS）和语音到文本（自动语音识别ASR）和其他媒体服务器的媒体转换）来执行应用脚本的执行。该平台具有动态资源选择机制，其中利用分布在不同位置的更新的最佳应用资源集来执行应用。选择是基于浏览器，用户，路由和服务质量的配置文件。该选择进一步受到浏览器以往个人资源的体验的调整。在执行应用程序脚本期间动态地进行选择。

7. 发明授权

US07237080B2 Persistent snapshot management system 有权
标题翻译：持久性快照管理系统
公开(公告)号：US07237080B2
公开(公告)日：2007-06-26
申请号：US11322722
申请日：2005-12-22
申请人： Robbie A. Green , Patricio R. Muirragui , Louis P. Witt, Jr. , Raymond C. Young , Donald D. Cross , Kai Zhang , Brian M. McFadden , Corinne S. Duncan , Richard M. Tolpin , Alan L. Welsh
发明人： Robbie A. Green , Patricio R. Muirragui , Louis P. Witt, Jr. , Raymond C. Young , Donald D. Cross , Kai Zhang , Brian M. McFadden , Corinne S. Duncan , Richard M. Tolpin , Alan L. Welsh
IPC分类号： G06F12/06 , G06F13/00
CPC分类号： G06F11/1446 , G06F11/1451 , G06F12/023 , G06F2201/84
摘要： A persistent snapshot is taken and maintained in accordance with a novel method and system for extended periods of time using only a portion of a computer readable medium of which the snapshot is taken. Multiple snapshots can be taken in succession at periodic intervals and maintained practically indefinitely. The snapshots are maintained even after powering down and rebooting of the computer system. The state of the object of the snapshot for each snapshot preferably is accessible via a folder on volume of the snapshot. A restore of a file or folder may be accomplished by merely copy that file or folder from the snapshot folder to a current directory of the volume. Alternatively, the entire computer system may be restored to a previous snapshot state thereof. Snapshots that occurred after the state to which the computer is restored are not lost in the restore operation. Different rule sets and scenarios can be applied to each snapshot. Furthermore, each snapshot can be written to within the context of the snapshot and later restored to its pristine condition. Software for implementing the systems and methods of snapshots in accordance with the present invention may comprise firmware of a hard disk drive controller or a disk controller board or within the HDD casing itself. The present invention further comprises novel systems and methods in which the systems and methods of taking and maintaining snapshots are utilized in creating and managing temporal data stores, including temporal database management systems. The implications for data mining and exploration, data analysis, intelligence gathering, and artificial intelligence (just to name a few areas) are profound.
摘要翻译：根据新颖的方法和系统，使用仅使用其拍摄快照的计算机可读介质的一部分来延长时间段，持续快照被采集和维护。可以以周期性的间隔连续采取多个快照，并且几乎无限期地保持。即使电源关闭并重新启动计算机系统，即使保存快照。每个快照的快照对象的状态最好是可以通过快照卷上的文件夹进行访问。可以通过将该文件或文件夹从快照文件夹复制到卷的当前目录来实现文件或文件夹的恢复。或者，整个计算机系统可以恢复到其先前的快照状态。在还原操作后，在计算机恢复的状态之后发生的快照不会丢失。不同的规则集和场景可以应用于每个快照。此外，每个快照都可以写入快照的上下文中，然后恢复到原始状态。用于实现根据本发明的快照的系统和方法的软件可以包括硬盘驱动器控制器或磁盘控制器板的固件或硬盘盒本身内的固件。本发明还包括新颖的系统和方法，其中采用和维护快照的系统和方法被用于创建和管理时间数据存储，包括时间数据库管理系统。对数据挖掘和勘探，数据分析，情报收集和人工智能的影响（仅举几例）是深刻的。

8. 发明授权

US07237075B2 Persistent snapshot methods 有权
标题翻译：持久性快照方法
公开(公告)号：US07237075B2
公开(公告)日：2007-06-26
申请号：US10605410
申请日：2003-09-29
申请人： Alan L. Welsh , Richard M. Tolpin , Robbie A. Green , Patricio R. Muirragui , Louis P. Witt, Jr. , Raymond C. Young , Donald D. Cross , Kai Zhang , Corrine S. Duncan , Brian M. McFadden
发明人： Alan L. Welsh , Richard M. Tolpin , Robbie A. Green , Patricio R. Muirragui , Louis P. Witt, Jr. , Raymond C. Young , Donald D. Cross , Kai Zhang , Corrine S. Duncan , Brian M. McFadden
IPC分类号： G06F12/16 , G06F13/00
CPC分类号： G06F11/1451 , G06F11/1458 , G06F11/1461 , G06F11/1469 , G06F2201/84
摘要： A persistent snapshot is taken and maintained in accordance with a novel method and system for extended periods of time using only a portion of a computer readable medium of which the snapshot is taken. Multiple snapshots can be taken in succession at periodic intervals and maintained practically indefinitely. The snapshots are maintained even after powering down and rebooting of the computer system. The state of the object of the snapshot for each snapshot preferably is accessible via a folder on volume of the snapshot. A restore of a file or folder may be accomplished by merely copying that file or folder from the snapshot folder to a current directory of the volume. Alternatively, the entire computer system may be restored to a previous snapshot state thereof. Snapshots that occurred after the state to which the computer is restored are not lost in the restore operation. Different rule sets and scenarios can be applied to each snapshot. Furthermore, each snapshot can be written to within the context of the snapshot and later restored to its pristine condition. Software for implementing the systems and methods of snapshots in accordance with the present invention may comprise firmware of a hard disk drive controller or a disk controller board or within the HDD casing itself. The present invention further comprises novel systems and methods in which the systems and methods of taking and maintaining snapshots are utilized in creating and managing temporal data stores, including temporal database management systems. The implications for data mining and exploration, data analysis, intelligence gathering, and artificial intelligence (just to name a few areas) are profound.
摘要翻译：根据新颖的方法和系统，使用仅使用其拍摄快照的计算机可读介质的一部分来延长时间段，持续快照被采集和维护。可以以周期性的间隔连续采取多个快照，并且几乎无限期地保持。即使电源关闭并重新启动计算机系统，即使保存快照。每个快照的快照对象的状态最好是可以通过快照卷上的文件夹进行访问。可以通过将该文件或文件夹从快照文件夹复制到卷的当前目录来实现文件或文件夹的恢复。或者，整个计算机系统可以恢复到其先前的快照状态。在还原操作后，在计算机恢复的状态之后发生的快照不会丢失。不同的规则集和场景可以应用于每个快照。此外，每个快照都可以写入快照的上下文中，然后恢复到原始状态。用于实现根据本发明的快照的系统和方法的软件可以包括硬盘驱动器控制器或磁盘控制器板的固件或硬盘盒本身内的固件。本发明还包括新颖的系统和方法，其中采用和维护快照的系统和方法被用于创建和管理时间数据存储，包括时间数据库管理系统。对数据挖掘和勘探，数据分析，情报收集和人工智能的影响（仅举几例）是深刻的。

你已经成功收藏专利！

检索式保存成功!

IPRDB

热门服务

关于我们

友情链接

联系方式