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1. 发明申请

US20210194764A1 DISCOVERY OF VIRTUALIZED COMPUTING RESOURCES 有权
公开(公告)号：US20210194764A1
公开(公告)日：2021-06-24
申请号：US16721526
申请日：2019-12-19
申请人： ServiceNow, Inc.
发明人： Daniel Badyan , Bary Solomon , Hail Tal , Asaf Garty , Shiri Hameiri , Alexandra Feiguine , Shay Herzog
IPC分类号： H04L12/24 , G06F9/455 , G06F9/50 , G06F16/22 , H04L29/08
摘要： An embodiment includes a computational instance of a remote network management platform that is associated with a managed network, wherein a database is disposed within the computational instance. One or more processors are configured to execute discovery of a supervisor device disposed in the managed network, which involves: (i) executing a first general discovery pattern, (ii) executing a supervisor device discovery pattern, and (iii) identifying a first set of configuration and operational parameters of the supervisor device, one or more physical devices managed by the supervisor device, and virtual devices hosted by each of the one or more physical devices. The one or more processors may also be configured to execute discovery of a particular virtual device of the virtual devices, which involves: (i) executing a second general discovery pattern, and (ii) identifying a second set of configuration and operational parameters of the particular virtual device.

2. 发明授权

US10749943B1 Discovery and mapping of cloud-based resources 有权
公开(公告)号：US10749943B1
公开(公告)日：2020-08-18
申请号：US16381768
申请日：2019-04-11
申请人： ServiceNow, Inc.
发明人： Alexandra Feiguine , Shiri Hameiri , Robert Bitterfeld , Asaf Garty , Bary Solomon , Daniel Badyan , Hail Tal , Shay Herzog , Shimon Sant , Boris Erblat , Aviya Aron
IPC分类号： H04L29/08 , H04L29/06 , H04L12/24 , H04L12/803 , G06F9/50
摘要： A system includes persistent storage and an application that obtains a service identifier associated with a managed network. The service identifier allows access to a remote computing system that provides computing resources on behalf of the managed network. The application also identifies a geographic region that contains the computing resources. The application additionally identifies, within the geographic region, virtual computing devices allocated to the managed network and attributes thereof. The application further identifies, based on the attributes, (i) load balancers configured to distribute network traffic among the virtual computing devices and (ii) storage volumes used by the virtual computing devices. The application yet further determines a mapping between the virtual computing devices, the load balancers, and the storage volumes to represent a service infrastructure of the remote computing system dedicated to the managed network and stores, in the persistent storage, the mapping as one or more configuration items.

3. 发明授权

US11461673B2 Shared machine learning model for application discovery 有权
公开(公告)号：US11461673B2
公开(公告)日：2022-10-04
申请号：US16594748
申请日：2019-10-07
申请人： ServiceNow, Inc.
发明人： Robert Bitterfeld , Aviya Aron , Asaf Garty , Bary Solomon
IPC分类号： G06N5/02 , H04L67/00 , H04L41/00 , G06N20/00
摘要： A system may include persistent storage configured to store: a shared classification model including a plurality of classifiers based on training data from a plurality of managed networks, and a representation of a plurality of software applications executable computing devices within a particular managed network. The system may also include a discovery application configured to perform operations including obtaining attributes of a software process. The operations may also include determining, by way of the shared classification model and based on the attributes, a suggested classifier of the plurality of classifiers and determining, by way of the suggested classifier and based on the attributes, a suggested classification for the software process. The operations may further include receiving an indication that the suggested classification has been accepted, based on receiving the indication, updating the representation to indicate the suggested classification, and storing, in the persistent storage, the representation as updated.

4. 发明授权

US11108647B2 Service mapping based on discovered keywords 有权
公开(公告)号：US11108647B2
公开(公告)日：2021-08-31
申请号：US16247272
申请日：2019-01-14
申请人： ServiceNow, Inc.
发明人： Asaf Garty , Tom Bar Oz , Robert Bitterfeld , Bary Solomon , Daniel Badyan
IPC分类号： H04L12/24 , H04L29/08 , G06F16/14
摘要： A computing system is disposed within a computational instance of a remote network management platform associated with a managed network. The computing system (i) performs a discovery process that identifies attributes of computing devices and software applications disposed within the managed network; (ii) generates a list of keywords based on the identified attributes as stored, including a particular keyword associated with a first computing device or a first software application of those disposed within the managed network; (iii) searches for the particular keyword in one or more files from the managed network; (iv) determines that the particular keyword is included in a file associated with a second computing device or a second software application of those disposed within the managed network; and (v) defines an operational mapping between: (a) the first computing device or the first software application and (b) the second computing device or the second software application.

5. 发明授权

US10999152B1 Discovery pattern visualizer 有权
公开(公告)号：US10999152B1
公开(公告)日：2021-05-04
申请号：US16852851
申请日：2020-04-20
申请人： ServiceNow, Inc.
发明人： Tom Bar Oz , Shay Herzog , Asaf Garty , Bary Solomon
IPC分类号： H04L12/24 , H04L29/08 , H04L12/26
摘要： A system may include persistent storage containing discovery patterns configured to identify computing resources and relationships therebetween, and an application configured to perform operations, including selecting a discovery pattern from the discovery patterns and obtaining, from the persistent storage, source code representing the discovery pattern. The operations may also include parsing the source code to determine therein (i) a plurality of configuration items (CIs) representing the computing resources that the discovery pattern is configured to discover when executed, and (ii) relationships between respective CIs of the plurality of CIs. The operations may additionally include generating a representation of the discovery pattern based on the plurality of CIs and the relationships. The representation may include the plurality of CIs represented by a plurality of nodes and the relationships represented by edges between respective nodes. The representation may be stored in the persistent storage in association with the discovery pattern.

6. 发明授权

US10924344B2 Discovery and mapping of cloud-based resource modifications 有权
公开(公告)号：US10924344B2
公开(公告)日：2021-02-16
申请号：US16381838
申请日：2019-04-11
申请人： ServiceNow, Inc.
发明人： Alexandra Feiguine , Shiri Hameiri , Robert Bitterfeld , Asaf Garty , Bary Solomon , Daniel Badyan , Hail Tal , Shay Herzog , Shimon Sant , Boris Erblat , Aviya Aron
IPC分类号： H04L12/24 , H04L29/08 , G06F9/50 , H04L12/803 , H04L29/06
摘要： A system includes persistent storage configured to store, a mapping of computing resources provided by a remote computing system to a managed network. The system also includes an application that obtains instructions to modify a computing resource provided by the remote computing system and, based on the instructions, generates and transmits, to the remote computing system, a request to modify the computing resource. The application receives, from the remote computing system, a response indicating a modification to the computing resource and selects a discovery pattern configured to verify the modification by obtaining attributes associated therewith. The application obtains, from the remote computing system, the attributes by executing the discovery pattern and determines, based on the attributes, that the modification has been completed according to the instructions. Based on this determination, the application updates the mapping to indicate the modification and stores, in the persistent storage, the mapping as updated.

7. 发明授权

US10771344B2 Discovery of hyper-converged infrastructure devices 有权
公开(公告)号：US10771344B2
公开(公告)日：2020-09-08
申请号：US16230661
申请日：2018-12-21
申请人： ServiceNow, Inc.
发明人： Robert Bitterfeld , Boris Erblat , Aviya Aron , Bary Solomon , Daniel Badyan
IPC分类号： G06F15/173 , H04L12/24 , H04L29/08 , G06F16/23
摘要： A system may include a database, where a managed network includes a computing cluster that provides networking, storage, and virtualization services distributed across a plurality of computing devices, where each computing device can execute one or more respective software applications and comprises: (i) a respective controller, and (ii) a respective storage device, and where the storage devices of the plurality of computing devices collectively form a storage pool. The system may also include a proxy server application configured to: request and receive computing cluster data that identifies the computing cluster; request and receive storage pool data that identifies the storage pool; request and receive storage container data that identifies storage containers of the storage pool; request and receive controller data that identifies the controllers of the plurality computing devices; and provide, to the database, the computing cluster data, the storage pool data, the storage container data, and the controller data.

8. 发明授权

US11641406B2 Identifying applications with machine learning 有权
公开(公告)号：US11641406B2
公开(公告)日：2023-05-02
申请号：US16163204
申请日：2018-10-17
申请人： ServiceNow, Inc.
发明人： Robert Bitterfeld , Asaf Garty , Aviya Aron , Boris Erblat , Hail Tal , Bary Solomon
IPC分类号： H04L67/00 , G06N20/00 , H04L67/06
摘要： A computing system includes a database and a discovery application that initiates discovery of software applications within a managed network by probing the computing devices for applications in stalled thereon. The discovery application executes discovery patterns in an attempt to classify a discovered application and determines that the discovered application is unclassified after executing the discovery patterns. In response to determining that the discovered application is unclassified, the discovery application (i) generates a configuration item representing the discovered application without classification and (ii) selects a characteristic file containing attributes of the discovered application. The discovery application provides the characteristic file to a machine learning (ML) classifier trained using a plurality of characteristic files. The discovery application receives, from the ML classifier, a classification of the discovered application, modifies the configuration item to include the classification of the discovered application, and stores, in the database, the configuration item as modified.

9. 发明申请

US20220029881A1 Discovery of Network Load Balancers 有权
公开(公告)号：US20220029881A1
公开(公告)日：2022-01-27
申请号：US17388349
申请日：2021-07-29
申请人： ServiceNow, Inc.
发明人： Aviya Aharon , Shay Herzog , Bary Solomon , Boris Erblat
IPC分类号： H04L12/24 , H04L29/08 , H04L29/06
摘要： A discovery application on a computing system is provided. The discovery application receives a user input, which is for discovery of resources associated with a cloud operating system of a cloud computing system. The user input includes an authentication credential and account information associated with the cloud operating system. Based on the received input, the discovery application executes a discovery pattern comprising operations for the discovery of resources. The cloud operating system includes a group of services to access such resources. At least one of the operations corresponds to an API call to an API endpoint associated with a service of the group of services. The discovery application receives a response to the API call from the cloud operating system. The response includes a payload of information associated with the resources. The discovery application updates, based on the received response, one or more configuration items in a configuration management database.

10. 发明申请

US20210083945A1 DICTIONARY-BASED SERVICE MAPPING 有权
公开(公告)号：US20210083945A1
公开(公告)日：2021-03-18
申请号：US16575155
申请日：2019-09-18
申请人： ServiceNow, Inc.
发明人： Robert Bitterfeld , Aviya Aron , Asaf Garty , Bary Solomon
IPC分类号： H04L12/24 , G06F16/953
摘要： A computing system is disposed within a computational instance of a remote network management platform associated with a managed network. The computing system (i) performs a discovery process that identifies attributes of computing devices and software applications disposed within the managed network; (ii) stores, in a persistent storage of the computing system, the attributes that were identified; (iii) indexes the attributes that were stored in the persistent storage for searching; (iv) receives a configuration file for a particular software application; (v) uses a search engine to find matches between one or more terms in the configuration file and one or more of the attributes; (vi) based on the matches, defines an operational mapping between the particular software application and one or more of the computing devices or software applications of those disposed within the managed network; and (vii) stores, in the persistent storage, a representation of the operational mapping.

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