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1. 发明申请

US20080227066A1 METHOD AND APPARATUS FOR AUTHORING AND OPTIMIZING FLOWCHARTS 失效
标题翻译：用于执行和优化流量的方法和装置
公开(公告)号：US20080227066A1
公开(公告)日：2008-09-18
申请号：US11686959
申请日：2007-03-15
申请人： Alina Beygelzimer , Mark Brodie , Sheng Ma , Jonathan Lenchner , Irina Rish
发明人： Alina Beygelzimer , Mark Brodie , Sheng Ma , Jonathan Lenchner , Irina Rish
IPC分类号： G09B19/00
CPC分类号： G09B7/00
摘要： A method and system for generating problem resolution flowcharts, whereby users do not author flowcharts directly but instead author a dependency matrix of questions and answers related by state or underlying problem cause. After creation of a matrix of questions and answers, a corresponding flowchart is then calculated based on the information in the dependency matrix, and also based on the likelihood of the various problems and their causes. The probabilities of problems and their causes may be estimated or may be calculated from historical data accumulated by use of the flow chart, or some combination of the two. These probabilities are incorporated into the answer cells of the dependency matrix. The resulting flowchart is tested and evaluated, and the results of testing and evaluation are used to make modifications in the matrix of questions and answers. The flowchart is then made available for execution by a problem determination engine, usable by staff at a help center or directly as self-help to a customer over a network. Experience from use of the problem determination engine is accumulated for use in further refinements of the dependency matrix and its probabilities.
摘要翻译：用于生成问题解决流程图的方法和系统，其中用户不直接创作流程图，而是创建与状态或潜在问题原因相关的问题和答案的依赖矩阵。在创建了问题和答案矩阵之后，根据依赖矩阵中的信息，并根据各种问题及其原因的可能性，计算出相应的流程图。问题的可能性及其原因可以估计，或者可以通过使用流程图累积的历史数据或两者的某种组合来计算。这些概率被并入依赖矩阵的答案单元格中。得到的流程图进行了测试和评估，测试和评估的结果用于对问题和答案矩阵进行修改。然后，该流程图可由问题确定引擎执行，可由帮助中心的工作人员使用，或直接作为对网络上的客户的自助。积累了使用问题确定引擎的经验，用于进一步细化依赖矩阵及其概率。

2. 发明授权

US08341610B2 Method and apparatus for authoring and optimizing flowcharts 失效
标题翻译：制作和优化流程图的方法和装置
公开(公告)号：US08341610B2
公开(公告)日：2012-12-25
申请号：US11686959
申请日：2007-03-15
申请人： Alina Beygelzimer , Mark Brodie , Sheng Ma , Jonathan Lenchner , Irina Rish
发明人： Alina Beygelzimer , Mark Brodie , Sheng Ma , Jonathan Lenchner , Irina Rish
IPC分类号： G06F9/45 , G06F9/44
CPC分类号： G09B7/00
摘要： A method and system for generating problem resolution flowcharts, whereby users do not author flowcharts directly but instead author a dependency matrix of questions and answers related by state or underlying problem cause. After creation of a matrix of questions and answers, a corresponding flowchart is then calculated based on the information in the dependency matrix, and also based on the likelihood of the various problems and their causes. The probabilities of problems and their causes may be estimated or may be calculated from historical data accumulated by use of the flow chart, or some combination of the two. These probabilities are incorporated into the answer cells of the dependency matrix. The resulting flowchart is tested and evaluated, and the results of testing and evaluation are used to make modifications in the matrix of questions and answers. The flowchart is then made available for execution by a problem determination engine, usable by staff at a help center or directly as self-help to a customer over a network. Experience from use of the problem determination engine is accumulated for use in further refinements of the dependency matrix and its probabilities.
摘要翻译：用于生成问题解决流程图的方法和系统，其中用户不直接创作流程图，而是创建与状态或潜在问题原因相关的问题和答案的依赖矩阵。在创建了问题和答案矩阵之后，根据依赖矩阵中的信息，并根据各种问题及其原因的可能性，计算出相应的流程图。问题的可能性及其原因可以估计，或者可以通过使用流程图累积的历史数据或两者的某种组合来计算。这些概率被并入依赖矩阵的答案单元格中。所得流程图经过测试和评估，测试和评估结果用于对问题和答案矩阵进行修改。然后，该流程图可由问题确定引擎执行，可由帮助中心的工作人员使用，或直接作为对网络上的客户的自助。积累了使用问题确定引擎的经验，用于进一步细化依赖矩阵及其概率。

3. 发明申请

US20080232262A1 METHOD AND APPARATUS FOR NETWORK TOPOLOGY DISCOVERY USING CLOSURE APPROACH 失效
标题翻译：使用闭路方法发现网络拓扑的方法和装置
公开(公告)号：US20080232262A1
公开(公告)日：2008-09-25
申请号：US11687750
申请日：2007-03-19
申请人： Alina Beygelzimer , Shang Q. Guo , Sheng Ma , Natalia Odintsova , Irina Rish
发明人： Alina Beygelzimer , Shang Q. Guo , Sheng Ma , Natalia Odintsova , Irina Rish
IPC分类号： H04L1/00
CPC分类号： H04L41/12 , H04L41/0213
摘要： Improved network topology discovery techniques are disclosed. For example, an automated method for discovering a topology of a network, having a plurality of nodes, includes the following steps. A first traceroute process is performed for a given source node and one or more destination nodes listed in a target list so as to discover one or more paths through one or more intermediate nodes between the given source node and the one or more destination nodes. The one or more intermediate nodes discovered during the first traceroute process are added to the target list. A second traceroute process is performed for the given source node and the one or more intermediate nodes discovered during the first traceroute process so as to discover one or more paths through one or more additional intermediate nodes between the given source node and the one or more intermediate nodes discovered during the first traceroute process. When one or more additional intermediate nodes are discovered as a result of performance of the second traceroute process, the one or more additional intermediate nodes are added to the target list and the traceroute process is repeated to determine the existence of any further intermediate nodes. When no new intermediate nodes are discovered as a result of performance of the second traceroute process or a subsequent traceroute process, the nodes in the target list are identified as a target closure set for the given source node.
摘要翻译：公开了改进的网络拓扑发现技术。例如，用于发现具有多个节点的网络拓扑的自动化方法包括以下步骤。对给定源节点和目标列表中列出的一个或多个目的地节点执行第一跟踪路由进程，以便发现通过给定源节点和一个或多个目的地节点之间的一个或多个中间节点的一个或多个路径。在第一个跟踪路由过程中发现的一个或多个中间节点被添加到目标列表中。对于给定源节点和在第一跟踪路由过程期间发现的一个或多个中间节点执行第二跟踪路由进程，以便发现通过给定源节点与一个或多个中间体之间的一个或多个附加中间节点的一个或多个路径在第一个跟踪路由过程中发现的节点。当作为执行第二跟踪路由进程的结果发现一个或多个附加中间节点时，将一个或多个附加中间节点添加到目标列表中，并且重复跟踪路由进程以确定任何其他中间节点的存在。由于执行第二个跟踪路由进程或后续的跟踪路由进程，没有新的中间节点被发现，目标列表中的节点被标识为给定源节点的目标封闭集。

4. 发明授权

US07821966B2 Method and apparatus for network topology discovery using closure approach 失效
标题翻译：使用闭包方法进行网络拓扑发现的方法和装置
公开(公告)号：US07821966B2
公开(公告)日：2010-10-26
申请号：US11687750
申请日：2007-03-19
申请人： Alina Beygelzimer , Shang Q. Guo , Sheng Ma , Natalia Odintsova , Irina Rish
发明人： Alina Beygelzimer , Shang Q. Guo , Sheng Ma , Natalia Odintsova , Irina Rish
IPC分类号： H04L12/28 , H04L1/00 , H04L12/26 , G01R31/08 , G06F11/00 , G08C15/00 , H04J1/16 , H04J3/14
CPC分类号： H04L41/12 , H04L41/0213
摘要： Improved network topology discovery techniques. For example, an automated method for discovering a topology of a network, having a plurality of nodes, includes the following steps. A first traceroute process is performed for a given source node and one or more destination nodes listed in a target list so as to discover one or more paths through one or more intermediate nodes between the given source node and the one or more destination nodes. The one or more intermediate nodes discovered during the first traceroute process are added to the target list. A second traceroute process is performed for the given source node and the one or more intermediate nodes discovered during the first traceroute process so as to discover one or more paths through one or more additional intermediate nodes between the given source node and the one or more intermediate nodes discovered during the first traceroute process.
摘要翻译：改进的网络拓扑发现技术。例如，用于发现具有多个节点的网络拓扑的自动化方法包括以下步骤。对给定源节点和目标列表中列出的一个或多个目的地节点执行第一跟踪路由进程，以便发现通过给定源节点和一个或多个目的地节点之间的一个或多个中间节点的一个或多个路径。在第一个跟踪路由过程中发现的一个或多个中间节点被添加到目标列表中。对于给定源节点和在第一跟踪路由过程期间发现的一个或多个中间节点执行第二跟踪路由进程，以便发现通过给定源节点与一个或多个中间体之间的一个或多个附加中间节点的一个或多个路径在第一个跟踪路由过程中发现的节点。

5. 发明申请

US20050081082A1 Problem determination using probing 失效
标题翻译：问题确定使用探测
公开(公告)号：US20050081082A1
公开(公告)日：2005-04-14
申请号：US10676244
申请日：2003-09-30
申请人： Mark Brodie , Sheng Ma , Irina Rish
发明人： Mark Brodie , Sheng Ma , Irina Rish
IPC分类号： G06F11/00
CPC分类号： H04L43/12 , H04L43/0805
摘要： The deployment of probing technology for the purpose of problem determination in a server or network element is disclosed. One can actively select which probes to send in order to be able to diagnose problems which one is particularly interested in, allowing for greater flexibility and efficiency. The extra load imposed on a network by the use of probes is small, especially if the algorithms described in this disclosure are used.
摘要翻译：公开了在服务器或网络元件中部署用于问题确定的探测技术。人们可以主动选择要发送的探针，以便能够诊断一个特别感兴趣的问题，从而允许更大的灵活性和效率。通过使用探针对网络施加的额外负载很小，特别是如果使用本公开中描述的算法。

6. 发明申请

US20050235057A1 Active probing for real-time diagnosis 有权
标题翻译：主动探测实时诊断
公开(公告)号：US20050235057A1
公开(公告)日：2005-10-20
申请号：US10826575
申请日：2004-04-16
申请人： Mark Brodie , Genady Grabarnik , Sheng Ma , Natalia Odintsova , Irina Rish
发明人： Mark Brodie , Genady Grabarnik , Sheng Ma , Natalia Odintsova , Irina Rish
IPC分类号： G06F15/173 , H04L12/26
CPC分类号： H04L43/10 , H04L43/12
摘要： Improved problem diagnosis techniques for use in accordance with computing systems, e.g., distributed computing systems, are disclosed. In one aspect of the invention, a technique for diagnosing a problem associated with a computing system comprises the following steps/operations. One or more probes are executed in accordance with at least a portion of a previously selected probe schedule. When a result of one or more of the probes of the previously selected probe schedule indicates, at least, a potential problem associated with the computing system, one or more probes which optimize at least one criterion are selected in real-time. The one or more selected probes are executed so as to diagnose the potential problem.
摘要翻译：公开了根据计算系统（例如分布式计算系统）使用的改进的问题诊断技术。在本发明的一个方面，用于诊断与计算系统相关联的问题的技术包括以下步骤/操作。根据先前选择的探针调度的至少一部分来执行一个或多个探针。当先前选择的探针计划的一个或多个探针的结果至少指示与计算系统相关联的潜在问题时，实时选择优化至少一个标准的一个或多个探针。执行一个或多个选择的探针以便诊断潜在的问题。

7. 发明授权

US06615211B2 System and methods for using continuous optimization for ordering categorical data sets 有权
标题翻译：使用连续优化来排序分类数据集的系统和方法
公开(公告)号：US06615211B2
公开(公告)日：2003-09-02
申请号：US09812250
申请日：2001-03-19
申请人： Alina Beygelzimer , Chang-shing Perng , Sheng Ma , Joseph L. Hellerstein
发明人： Alina Beygelzimer , Chang-shing Perng , Sheng Ma , Joseph L. Hellerstein
IPC分类号： G06F1730
CPC分类号： G06F17/30716 , Y10S707/99936
摘要： Techniques for ordering categorical attributes so as to better visualize data are provided. In accordance with one embodiment of the invention, an ordering algorithm comprises the steps of: (a) translating the discrete ordering problem to a continuous optimization problem; (b) solving the continuous optimization problem; and (c) mapping an optimal continuous solution to the closest discrete solution.
摘要翻译：提供了用于排序分类属性以便更好地可视化数据的技术。根据本发明的一个实施例，排序算法包括以下步骤：（a）将离散排序问题转换为连续优化问题; （b）解决连续优化问题; 和（c）将最优连续解映射到最接近的离散解。

8. 发明授权

US08171130B2 Active probing for real-time diagnosis 有权
标题翻译：主动探测实时诊断
公开(公告)号：US08171130B2
公开(公告)日：2012-05-01
申请号：US12115167
申请日：2008-05-05
申请人： Mark A. Brodie , Genady Grabarnik , Sheng Ma , Natalia V. Odintsova , Irina Rish
发明人： Mark A. Brodie , Genady Grabarnik , Sheng Ma , Natalia V. Odintsova , Irina Rish
IPC分类号： G06F15/16 , G06F15/173 , G06F15/177
CPC分类号： H04L43/10 , H04L43/12
摘要： Improved problem diagnosis techniques for use in accordance with computing systems, e.g., distributed computing systems, are disclosed. In one aspect of the invention, a technique for diagnosing a problem associated with a computing system comprises the following steps/operations. One or more probes are executed in accordance with at least a portion of a previously selected probe schedule. When a result of one or more of the probes of the previously selected probe schedule indicates, at least, a potential problem associated with the computing system, one or more probes which optimize at least one criterion are selected in real-time. The one or more selected probes are executed so as to diagnose the potential problem.
摘要翻译：公开了根据计算系统（例如分布式计算系统）使用的改进的问题诊断技术。在本发明的一个方面，用于诊断与计算系统相关联的问题的技术包括以下步骤/操作。根据先前选择的探针调度的至少一部分来执行一个或多个探针。当先前选择的探针计划的一个或多个探针的结果至少指示与计算系统相关联的潜在问题时，实时选择优化至少一个标准的一个或多个探针。执行一个或多个选择的探针以便诊断潜在的问题。

9. 发明授权

US07389347B2 Active probing for real-time diagnosis 有权
标题翻译：主动探测实时诊断
公开(公告)号：US07389347B2
公开(公告)日：2008-06-17
申请号：US10826575
申请日：2004-04-16
申请人： Mark A. Brodie , Genady Grabarnik , Sheng Ma , Natalia V. Odintsova , Irina Rish
发明人： Mark A. Brodie , Genady Grabarnik , Sheng Ma , Natalia V. Odintsova , Irina Rish
IPC分类号： G06F15/16 , G06F15/173 , G06F15/177
CPC分类号： H04L43/10 , H04L43/12
摘要： Improved problem diagnosis techniques for use in accordance with computing systems, e.g., distributed computing systems, are disclosed. In one aspect of the invention, a technique for diagnosing a problem associated with a computing system comprises the following steps/operations. One or more probes are executed in accordance with at least a portion of a previously selected probe schedule. When a result of one or more of the probes of the previously selected probe schedule indicates, at least, a potential problem associated with the computing system, one or more probes which optimize at least one criterion are selected in real-time. The one or more selected probes are executed so as to diagnose the potential problem.
摘要翻译：公开了根据计算系统（例如分布式计算系统）使用的改进的问题诊断技术。在本发明的一个方面，用于诊断与计算系统相关联的问题的技术包括以下步骤/操作。根据先前选择的探针调度的至少一部分来执行一个或多个探针。当先前选择的探针计划的一个或多个探针的结果至少指示与计算系统相关联的潜在问题时，实时选择优化至少一个标准的一个或多个探针。执行一个或多个选择的探针以便诊断潜在的问题。

10. 发明授权

US09009301B2 Active probing for real-time diagnosis 有权
标题翻译：主动探测实时诊断
公开(公告)号：US09009301B2
公开(公告)日：2015-04-14
申请号：US13347860
申请日：2012-01-11
申请人： Mark A. Brodie , Genady Grabarnik , Sheng Ma , Natalia V. Odintsova , Irina Rish
发明人： Mark A. Brodie , Genady Grabarnik , Sheng Ma , Natalia V. Odintsova , Irina Rish
IPC分类号： G06F15/177 , H04L12/26
CPC分类号： H04L43/10 , H04L43/12
摘要： Improved problem diagnosis techniques for use in accordance with computing systems, e.g., distributed computing systems, are disclosed. In one aspect of the invention, a technique for diagnosing a problem associated with a computing system comprises the following steps/operations. One or more probes are executed in accordance with at least a portion of a previously selected probe schedule. When a result of one or more of the probes of the previously selected probe schedule indicates, at least, a potential problem associated with the computing system, one or more probes which optimize at least one criterion are selected in real-time. The one or more selected probes are executed so as to diagnose the potential problem.
摘要翻译：公开了根据计算系统（例如分布式计算系统）使用的改进的问题诊断技术。在本发明的一个方面，用于诊断与计算系统相关联的问题的技术包括以下步骤/操作。根据先前选择的探针调度的至少一部分来执行一个或多个探针。当先前选择的探针计划的一个或多个探针的结果至少指示与计算系统相关联的潜在问题时，实时选择优化至少一个标准的一个或多个探针。执行一个或多个选择的探针以便诊断潜在的问题。

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