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1. 发明授权

US09646079B2 Method and apparatus for identifiying similar questions in a consultation system 有权
公开(公告)号：US09646079B2
公开(公告)日：2017-05-09
申请号：US13464230
申请日：2012-05-04
申请人： Gann Bierner , Edwin Cooper
发明人： Gann Bierner , Edwin Cooper
IPC分类号： G06F17/30
CPC分类号： G06F17/30634 , G06F17/30864
摘要： Embodiments of the present invention further provide systems and methods for automatically identifying questions on topics similar to a newly submitted question to an online the consultation system.

2. 发明申请

US20130297625A1 METHOD AND APPARATUS FOR IDENTIFIYING SIMILAR QUESTIONS IN A CONSULTATION SYSTEM 有权
标题翻译：在咨询系统中识别类似问题的方法和装置
公开(公告)号：US20130297625A1
公开(公告)日：2013-11-07
申请号：US13464230
申请日：2012-05-04
申请人： Gann Bierner , Edwin Cooper
发明人： Gann Bierner , Edwin Cooper
IPC分类号： G06F17/30
CPC分类号： G06F17/30634 , G06F17/30864
摘要： Embodiments of the present invention further provide systems and methods for automatically identifying questions on topics similar to a newly submitted question to an online the consultation system.
摘要翻译：本发明的实施例还提供用于自动地将关于新提交的问题的问题的问题自动识别到在线咨询系统的系统和方法。

3. 发明申请

US20130297545A1 METHOD AND APPARATUS FOR IDENTIFYING CUSTOMER SERVICE AND DUPLICATE QUESTIONS IN AN ONLINE CONSULTATION SYSTEM 有权
标题翻译：在在线咨询系统中识别客户服务和重复性问题的方法和装置
公开(公告)号：US20130297545A1
公开(公告)日：2013-11-07
申请号：US13464287
申请日：2012-05-04
申请人： Gann Bierner , Edwin Cooper
发明人： Gann Bierner , Edwin Cooper
IPC分类号： G06N5/02
CPC分类号： G06F17/2775 , G06Q50/00
摘要： Embodiments of the present invention further provide systems and methods for creating search engine optimized titles representing the relevant content of a document where the title is of the appropriate character length such that search engines will view and index the entire title.
摘要翻译：本发明的实施例还提供了用于创建表示文档的相关内容的搜索引擎优化的标题的系统和方法，其中标题具有适当的字符长度，使得搜索引擎将查看和索引整个标题。

4. 发明授权

US08463791B1 Method and apparatus for creation of web document titles optimized for search engines 有权
标题翻译：用于创建为搜索引擎优化的网络文档标题的方法和装置
公开(公告)号：US08463791B1
公开(公告)日：2013-06-11
申请号：US13598450
申请日：2012-08-29
申请人： Gann Bierner , Edwin Cooper
发明人： Gann Bierner , Edwin Cooper
IPC分类号： G06F17/30 , G06F7/00 , G06F17/28
CPC分类号： G06F17/277
摘要： Embodiments of the present invention further provide systems and methods for creating question and document titles representing the relevant content of the question or document and optimized for a search engine where the title is of the appropriate character length such that search engines will view and index the entire title.
摘要翻译：本发明的实施例还提供了用于创建表示问题或文档的相关内容并针对搜索引擎优化的题目和文档标题的系统和方法，其中标题具有适当的字符长度，使得搜索引擎将查看和索引整个标题。

5. 发明授权

US08280888B1 Method and apparatus for creation of web document titles optimized for search engines 有权
标题翻译：用于创建为搜索引擎优化的网络文档标题的方法和装置
公开(公告)号：US08280888B1
公开(公告)日：2012-10-02
申请号：US13464196
申请日：2012-05-04
申请人： Gann Bierner , Edwin Cooper
发明人： Gann Bierner , Edwin Cooper
IPC分类号： G06F7/00 , G06F17/30 , G06F17/28
CPC分类号： G06F17/277
摘要： Systems and methods are described for creating question and document titles representing the relevant content of the question or document and optimized for a search engine where the title is of the appropriate character length such that search engines will view and index the entire title. A method includes receiving a document in which an optimized title is desired, identifying a maximum number of characters a search engine reads when characterizing the document, applying phrasal analysis to the document, identifying topics included in the document, computing candidate titles based on the identified topics, sorting the candidate titles based on the number of topics in each candidate title, selecting the candidate title with the largest number of topics as a candidate optimized title, and selecting the candidate optimized title in response to determining that the candidate optimized title character length is less than the maximum size.
摘要翻译：描述了用于创建表示问题或文档的相关内容的问题和文档标题的系统和方法，并针对搜索引擎进行了优化，其中标题具有适当的字符长度，使得搜索引擎将查看和索引整个标题。一种方法包括接收期望优化标题的文档，识别搜索引擎在描述文档时读取的最大字符数，对文档应用短语分析，识别包括在文档中的主题，基于所识别的标题来计算候选标题主题，基于每个候选标题中的主题数量对候选标题进行排序，选择具有最大数量的主题的候选标题作为候选优化标题，以及响应于确定候选优化标题字符长度小于最大尺寸。

6. 发明授权

US09275038B2 Method and apparatus for identifying customer service and duplicate questions in an online consultation system 有权
标题翻译：用于在在线咨询系统中识别客户服务和重复问题的方法和装置
公开(公告)号：US09275038B2
公开(公告)日：2016-03-01
申请号：US13464287
申请日：2012-05-04
申请人： Gann Bierner , Edwin Cooper
发明人： Gann Bierner , Edwin Cooper
IPC分类号： G06F17/27 , G06Q50/00
CPC分类号： G06F17/2775 , G06Q50/00
摘要： Embodiments of the present invention provide for a method of identifying customer service and duplicate questions submitted by a user to a consultation system by creating a model from features extracted from questions previously identified as customer service questions, extracting features from a newly submitted question by performing phrasal analysis of the question, comparing the extracted features of the newly submitted question to the extracted features of the model, and determining whether the newly submitted question is a customer service question.
摘要翻译：本发明的实施例提供了一种通过从先前被识别为客户服务问题的问题中提取的特征产生模型来识别用户提交给咨询系统的客户服务和重复问题的方法，通过执行短语从新提交的问题中提取特征对问题的分析，将提交的问题的提取特征与模型的提取特征进行比较，以及确定新提交的问题是否是客户服务问题。

7. 发明申请

US20130295546A1 METHOD AND APPARATUS FOR IDENTIFYING AND ELICITING MISSING QUESTION DETAILS IN A CONSULTATION SYSTEM 审中-公开
标题翻译：识别和确定咨询系统中的错误问题详细信息的方法和装置
公开(公告)号：US20130295546A1
公开(公告)日：2013-11-07
申请号：US13464269
申请日：2012-05-04
申请人： Gann Bierner , Edwin Cooper
发明人： Gann Bierner , Edwin Cooper
IPC分类号： G09B3/00
CPC分类号： G09B7/02
摘要： Embodiments of the present invention further provide systems and methods for automatically identifying question details or soliciting the missing details from users posting questions to an online consultation system.
摘要翻译：本发明的实施例还提供了用于自动识别问题细节或从向在线咨询系统发布问题的用户请求缺少的细节的系统和方法。

8. 发明授权

US08463648B1 Method and apparatus for automated topic extraction used for the creation and promotion of new categories in a consultation system 有权
标题翻译：用于在咨询系统中创建和推广新类别的自动主题提取的方法和装置
公开(公告)号：US08463648B1
公开(公告)日：2013-06-11
申请号：US13464167
申请日：2012-05-04
申请人： Gann Bierner , Edwin Cooper
发明人： Gann Bierner , Edwin Cooper
IPC分类号： G06Q30/00
CPC分类号： G06Q30/02
摘要： Embodiments of the present invention further provide systems and methods for automatically identifying and extracting topics from questions posted by users to a consultation system, for creating a new consultation category or creating new keywords for of promotion of a new category serving an underserved or unserved topic.
摘要翻译：本发明的实施例还提供了用于根据用户向咨询系统发布的问题自动识别和提取主题的系统和方法，用于创建新的咨询类别或创建用于促进服务于服务不足或未服务的主题的新类别的新关键字。

9. 发明授权

US4439647A Touchpad keyboard 失效
标题翻译：触摸板键盘
公开(公告)号：US4439647A
公开(公告)日：1984-03-27
申请号：US398374
申请日：1982-07-14
申请人： Nick Calandrello , Robert Dimodana , Louis Skarbek , Don Gove , Edwin Cooper , John McKenzie
发明人： Nick Calandrello , Robert Dimodana , Louis Skarbek , Don Gove , Edwin Cooper , John McKenzie
IPC分类号： H01H13/702 , H01H13/70
CPC分类号： H01H13/702 , H01H2205/026 , H01H2209/006 , H01H2217/01 , H01H2221/042 , H01H2223/056 , H01H2229/028 , H01H2239/006
摘要： An improved capacitive keyboard uses a standard printed circuit board provided in various locations with spaced conductor pairs. A conductive disc with a flat insulated lower surface is aligned above each conductor pair. All of the discs are suspended above the printed circuit board within apertures of a web of polymer foam material and held in position by a sheet of adhesive covered plastic that covers and adheres to the entire upper surface of the web and each of the discs.
摘要翻译：改进的电容式键盘使用在具有间隔的导体对的各种位置上提供的标准印刷电路板。具有平坦绝缘下表面的导电盘在每个导体对之上对齐。所有的盘都被悬挂在聚合物泡沫材料网的孔内的印刷电路板的上方，并通过覆盖并粘附到幅材和每个盘的整个上表面的粘合剂覆盖的塑料片保持就位。

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