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    • 5. 发明授权
    • Systems and methods for transaction and information management
    • 交易和信息管理的系统和方法
    • US07640190B1
    • 2009-12-29
    • US10602233
    • 2003-06-24
    • Robert E. SullivanRichard FalconeJohn J. ViolaLee R. Johnson
    • Robert E. SullivanRichard FalconeJohn J. ViolaLee R. Johnson
    • G06Q30/00
    • G06Q30/06G06Q30/0601
    • Disclosed are systems and methods which utilize information communication systems for transaction and information management. According to embodiments, an automated information management engine is provided enabling and facilitating the purchase of goods and services through various payment options resulting in increased profitability and visibility safely, securely and conveniently. Embodiments utilize a telephony system, and/or other information communication system, having access terminals disposed within a controlled environment facility for use by residents thereof to conduct transactions or other desirable exchanges of information, goods, services, etcetera. Embodiments provide integration across various aspects of transaction and information management, such as prepaid account management, collect calling services, and commissary services, to thereby facilitate seamless user interaction for account deposit, account status inquiry, commissary ordering, and collect calling. Interactive systems of embodiments operate intelligently to facilitate and/or optimize use thereof, such as to identify low account status and implement interaction to solicit deposit of funds.
    • 公开了利用信息通信系统进行交易和信息管理的系统和方法。 根据实施例,提供了一种自动化信息管理引擎,其能够通过各种支付选项促进购买商品和服务,从而安全,安全和方便地提高盈利能力和可视性。 实施例利用电话系统和/或其他信息通信系统,其具有设置在受控环境设施内的接入终端,供居民使用以进行交易或其他理想的信息交换,商品,服务等。 实施例提供了交易和信息管理的各个方面的整合,例如预付帐户管理,收集呼叫服务和小卖部服务,从而促进帐户存款,账户状态查询,佣金订单和收款呼叫的无缝用户交互。 实施例的交互式系统智能地操作以促进和/或优化其使用,例如识别低帐户状态并实施交互以招募资金存入。
    • 9. 发明申请
    • System and Method for Call Treatment Using a Third Party Database
    • 使用第三方数据库进行呼叫处理的系统和方法
    • US20120099716A1
    • 2012-04-26
    • US13341066
    • 2011-12-30
    • Robert L. RaeJohn J. ViolaRichard Falcone
    • Robert L. RaeJohn J. ViolaRichard Falcone
    • H04M15/00H04M3/00
    • H04M17/10G06Q20/24G06Q20/40H04M3/38H04M3/42102H04M17/204H04M2203/105
    • Systems and methods which detect unauthorized, impermissible, or otherwise undesired call activity through the use of one or more third party databases are shown. For example, a controlled environment facility information management system may access a database external thereto, such as a victim notification database, which is created and maintained by a third party unrelated to the controlled environment facility. Such third party database access may be accomplished at the point of call validation or caller verification for determining the treatment of the call (e.g., allowed, blocked, allowed with limitations, etcetera). Such call treatment determinations may be made with respect a particular prisoner or other resident of the controlled environment facility making the call, may be made with respect to all calls made from a particular controlled environment facility, may he made with respect to a group of controlled environment facilities, etcetera.
    • 示出了通过使用一个或多个第三方数据库来检测未经授权,不允许或以其他方式不期望的呼叫活动的系统和方法。 例如,受控环境设施信息管理系统可以访问其外部的数据库,例如受害通知数据库,其由与受控环境设备无关的第三方创建和维护。 这样的第三方数据库访问可以在呼叫验证点或呼叫者验证点处完成,以确定呼叫的处理(例如,允许的,被阻止的,允许的限制等)。 对于特定的囚犯或受控环境设施的其他居民,可以针对特定的受控环境设施提出的所有呼叫,就所针对的一组被控制 环境设施等。