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1. 发明授权

US07664689B1 Systems and methods for transaction and information management 有权
标题翻译：交易和信息管理的系统和方法
公开(公告)号：US07664689B1
公开(公告)日：2010-02-16
申请号：US10836976
申请日：2004-04-30
申请人： Stuart Rosenfield , Richard Falcone , John J. Viola , Lee R. Johnson
发明人： Stuart Rosenfield , Richard Falcone , John J. Viola , Lee R. Johnson
IPC分类号： G06F17/60
CPC分类号： G06Q20/108 , G06Q20/10 , G06Q20/16 , G06Q40/00 , G06Q40/02 , H04M3/20 , H04M3/493 , H04M2203/105 , H04M2203/256 , H04M2203/6054 , H04M2203/654 , H04M2242/18
摘要： Systems or methods for managing transactions within a controlled environment facility provide an information management engine integrating transaction functionality and telephone calling functionality, establish an account associated with a resident of the controlled environment facility, and use the information management engine to conduct transactions associated with residents of the controlled environment facility. The transactions include at least requests, by the resident, for deposits into the account by a party outside of the controlled environment facility. The systems or methods accept requests from the resident and utilize the telephone calling services of the information management engine to facilitate the request for deposit. The systems or methods may place calls to the individuals outside the controlled environment facility to interact with the individual, request the deposit and accept such deposits.
摘要翻译：用于管理受控环境设施内的交易的系统或方法提供集成交易功能和电话呼叫功能的信息管理引擎，建立与受控环境设施的居民相关联的账户，并且使用信息管理引擎来进行与居民有关的交易受控环境设施。这些交易至少包括居民对由受控环境设施以外的一方存入账户的请求。系统或方法接受来自居民的请求，并利用信息管理引擎的电话呼叫服务来促进存款请求。系统或方法可以向受控环境设施以外的个人拨打电话与个人进行互动，要求存款并接受这些存款。

2. 发明申请

US20120059760A1 Systems and methods for transaction and information management 审中-公开
标题翻译：交易和信息管理系统和方法
公开(公告)号：US20120059760A1
公开(公告)日：2012-03-08
申请号：US13293928
申请日：2011-11-10
申请人： Stuart Rosenfield , Richard Falcone , John J. Viola , Lee R. Johnson
发明人： Stuart Rosenfield , Richard Falcone , John J. Viola , Lee R. Johnson
IPC分类号： G06Q20/22
CPC分类号： G06Q20/108 , G06Q20/10 , G06Q20/16 , G06Q40/00 , G06Q40/02 , H04M3/20 , H04M3/493 , H04M2203/105 , H04M2203/256 , H04M2203/6054 , H04M2203/654 , H04M2242/18
摘要： Systems or methods for managing transactions within a controlled environment facility provide an information management engine integrating transaction functionality and telephone calling functionality, establish an account associated with a resident of the controlled environment facility, and use the information management engine to conduct transactions associated with residents of the controlled environment facility. The transactions include at least requests, by the resident, for deposits into the account by a party outside of the controlled environment facility. The systems or methods accept requests from the resident and utilize the telephone calling services of the information management engine to facilitate the request for deposit. The systems or methods may place calls to the individuals outside the controlled environment facility to interact with the individual, request the deposit and accept such deposits.
摘要翻译：用于管理受控环境设施内的交易的系统或方法提供集成交易功能和电话呼叫功能的信息管理引擎，建立与受控环境设施的居民相关联的账户，并且使用信息管理引擎来进行与居民有关的交易受控环境设施。这些交易至少包括居民对由受控环境设施以外的一方存入账户的请求。系统或方法接受来自居民的请求，并利用信息管理引擎的电话呼叫服务来促进存款请求。系统或方法可以向受控环境设施以外的个人拨打电话与个人进行互动，要求存款并接受这些存款。

3. 发明授权

US08065213B2 Systems and methods for transaction and information management 有权
标题翻译：交易和信息管理的系统和方法
公开(公告)号：US08065213B2
公开(公告)日：2011-11-22
申请号：US12646261
申请日：2009-12-23
申请人： Stuart Rosenfield , Richard Falcone , John J Viola , Lee R. Johnson
发明人： Stuart Rosenfield , Richard Falcone , John J Viola , Lee R. Johnson
IPC分类号： G06Q40/00
CPC分类号： G06Q20/108 , G06Q20/10 , G06Q20/16 , G06Q40/00 , G06Q40/02 , H04M3/20 , H04M3/493 , H04M2203/105 , H04M2203/256 , H04M2203/6054 , H04M2203/654 , H04M2242/18
摘要： Systems or methods for managing transactions within a controlled environment facility provide an information management engine integrating transaction functionality and telephone calling functionality, establish an account associated with a resident of the controlled environment facility, and use the information management engine to conduct transactions associated with residents of the controlled environment facility. The transactions include at least requests, by the resident, for deposits into the account by a party outside of the controlled environment facility. The systems or methods accept requests from the resident and utilize the telephone calling services of the information management engine to facilitate the request for deposit. The systems or methods may place calls to the individuals outside the controlled environment facility to interact with the individual, request the deposit and accept such deposits.
摘要翻译：用于管理受控环境设施内的交易的系统或方法提供集成交易功能和电话呼叫功能的信息管理引擎，建立与受控环境设施的居民相关联的账户，并且使用信息管理引擎来进行与居民有关的交易受控环境设施。这些交易至少包括居民对由受控环境设施以外的一方存入账户的请求。系统或方法接受来自居民的请求，并利用信息管理引擎的电话呼叫服务来促进存款请求。系统或方法可以向受控环境设施以外的个人拨打电话与个人进行互动，要求存款并接受这些存款。

4. 发明申请

US20100100479A1 Systems and Methods for Transaction and Information Management 有权
标题翻译：交易和信息管理系统与方法
公开(公告)号：US20100100479A1
公开(公告)日：2010-04-22
申请号：US12646261
申请日：2009-12-23
申请人： Stuart Rosenfield , Richard Falcone , John J. Viola , Lee R. Johnson
发明人： Stuart Rosenfield , Richard Falcone , John J. Viola , Lee R. Johnson
IPC分类号： G06Q20/00 , H04M3/42
CPC分类号： G06Q20/108 , G06Q20/10 , G06Q20/16 , G06Q40/00 , G06Q40/02 , H04M3/20 , H04M3/493 , H04M2203/105 , H04M2203/256 , H04M2203/6054 , H04M2203/654 , H04M2242/18
摘要： Systems or methods for managing transactions within a controlled environment facility provide an information management engine integrating transaction functionality and telephone calling functionality, establish an account associated with a resident of the controlled environment facility, and use the information management engine to conduct transactions associated with residents of the controlled environment facility. The transactions include at least requests, by the resident, for deposits into the account by a party outside of the controlled environment facility. The systems or methods accept requests from the resident and utilize the telephone calling services of the information management engine to facilitate the request for deposit. The systems or methods may place calls to the individuals outside the controlled environment facility to interact with the individual, request the deposit and accept such deposits.
摘要翻译：用于管理受控环境设施内的交易的系统或方法提供集成交易功能和电话呼叫功能的信息管理引擎，建立与受控环境设施的居民相关联的账户，并且使用信息管理引擎来进行与居民有关的交易受控环境设施。这些交易至少包括居民对由受控环境设施以外的一方存入账户的请求。系统或方法接受来自居民的请求，并利用信息管理引擎的电话呼叫服务来促进存款请求。系统或方法可以向受控环境设施以外的个人拨打电话与个人进行互动，要求存款并接受这些存款。

5. 发明授权

US07640190B1 Systems and methods for transaction and information management 有权
标题翻译：交易和信息管理的系统和方法
公开(公告)号：US07640190B1
公开(公告)日：2009-12-29
申请号：US10602233
申请日：2003-06-24
申请人： Robert E. Sullivan , Richard Falcone , John J. Viola , Lee R. Johnson
发明人： Robert E. Sullivan , Richard Falcone , John J. Viola , Lee R. Johnson
IPC分类号： G06Q30/00
CPC分类号： G06Q30/06 , G06Q30/0601
摘要： Disclosed are systems and methods which utilize information communication systems for transaction and information management. According to embodiments, an automated information management engine is provided enabling and facilitating the purchase of goods and services through various payment options resulting in increased profitability and visibility safely, securely and conveniently. Embodiments utilize a telephony system, and/or other information communication system, having access terminals disposed within a controlled environment facility for use by residents thereof to conduct transactions or other desirable exchanges of information, goods, services, etcetera. Embodiments provide integration across various aspects of transaction and information management, such as prepaid account management, collect calling services, and commissary services, to thereby facilitate seamless user interaction for account deposit, account status inquiry, commissary ordering, and collect calling. Interactive systems of embodiments operate intelligently to facilitate and/or optimize use thereof, such as to identify low account status and implement interaction to solicit deposit of funds.
摘要翻译：公开了利用信息通信系统进行交易和信息管理的系统和方法。根据实施例，提供了一种自动化信息管理引擎，其能够通过各种支付选项促进购买商品和服务，从而安全，安全和方便地提高盈利能力和可视性。实施例利用电话系统和/或其他信息通信系统，其具有设置在受控环境设施内的接入终端，供居民使用以进行交易或其他理想的信息交换，商品，服务等。实施例提供了交易和信息管理的各个方面的整合，例如预付帐户管理，收集呼叫服务和小卖部服务，从而促进帐户存款，账户状态查询，佣金订单和收款呼叫的无缝用户交互。实施例的交互式系统智能地操作以促进和/或优化其使用，例如识别低帐户状态并实施交互以招募资金存入。

6. 发明授权

US07203301B1 System and method for call treatment 有权
标题翻译：呼叫处理系统和方法
公开(公告)号：US07203301B1
公开(公告)日：2007-04-10
申请号：US10217149
申请日：2002-08-12
申请人： Robert Mudd , Richard Falcone , Lee R. Johnson
发明人： Robert Mudd , Richard Falcone , Lee R. Johnson
IPC分类号： H04M7/00 , H04M15/00 , H04M3/42
CPC分类号： H04M15/00 , H04M3/2281 , H04M3/42059 , H04M3/436 , H04M3/54 , H04M3/56 , H04M15/08 , H04M15/41 , H04M15/90 , H04M2215/016 , H04M2215/0164 , H04M2215/62
摘要： Disclosed are systems and methods in which call intelligence, such as may be disposed in communication with signaling systems utilized in controlling calls, is used to provide information for making determinations with respect to the treatment of calls. Call intelligence may be coupled to or disposed within such networks to receive signaling therefrom and/or transmit signaling thereto for determining the appropriate treatment of a call and, preferably, controlling the treatment of a call in accordance with such determination. Signaling messages received by call intelligence may be utilized to determine that a particular calling activity (e.g., enhanced calling service such as call forwarding or three-way calling) is being employed, to collect data with respect to a call, and the like. Signaling messages transmitted by call intelligence of the present invention may be utilized to prevent a call from being setup, to prevent a particular aspect of a call, to provide information to a billing entity for payment, and the like.
摘要翻译：公开了一种系统和方法，其中使用呼叫智能，例如可以被设置为与控制呼叫中使用的信令系统通信，以提供关于对呼叫的处理进行确定的信息。呼叫智能可以耦合到或布置在这样的网络中以从其接收信令和/或向其发送信令以确定呼叫的适当处理，并且优选地根据这种确定控制呼叫的处理。可以利用由呼叫智能接收的信令消息来确定正在采用特定呼叫活动（例如，增强呼叫服务，例如呼叫转移或三方通话），以收集关于呼叫的数据等。可以利用本发明的呼叫智能发送的信令消息来防止呼叫建立，防止呼叫的特定方面向计费实体提供用于支付的信息等。

7. 发明授权

US08670533B1 Systems and methods for management and dissemination of information from a controlled environment facility 有权
标题翻译：从受控环境设施管理和传播信息的系统和方法
公开(公告)号：US08670533B1
公开(公告)日：2014-03-11
申请号：US11810691
申请日：2007-06-06
申请人： Rajesh R. Hingoranee , Richard Falcone , Michelle L. Polozola , Luke Keiser , Marc Hite , Lee R. Johnson , LeAnn Estes Hoffman
发明人： Rajesh R. Hingoranee , Richard Falcone , Randy Hoffman , Michelle L. Polozola , Luke Keiser , Marc Hite , Lee R. Johnson
IPC分类号： H04M15/00
CPC分类号： H04M3/4211 , H04M3/42068 , H04M3/493 , H04M3/533 , H04M15/06
摘要： Dissemination of information from a controlled environment facility employs facility information management functionality managing resident information and facility information, and call manager functionality selectively providing at least a portion of the resident information and/or the facility information to an outside party and/or professionals associated with the facility in an automated manner. The invention may employ outgoing IVR functionality to provide select portions of the resident information to appropriate professionals at the time of intake of a new resident. The invention may conduct a reverse auction among professionals offering a particular good or service, manage information related to providers of services or goods for residents of a facility, provide an outside party this information including results of a reverse auction, and notify a selected provider of selection of that provider by the outside party to provide goods or services for a resident.
摘要翻译：从受控环境设施传播信息使用管理驻留信息和设施信息的设施信息管理功能，以及呼叫管理员功能选择性地向外部方和/或与其相关联的专业人员提供至少一部分驻留信息和/或设施信息该设施以自动化方式。本发明可以采用输出的IVR功能来在新居民摄入时向适当的专业人员提供常驻信息的选择部分。本发明可以在提供特定商品或服务的专业人员之间进行反向拍卖，管理与设施居民的服务提供者或商品相关的信息，向外部方提供包括反向拍卖结果的信息，并通知所选择的提供商由外部方选择提供者为居民提供货物或服务。

8. 发明授权

US07519169B1 Systems and methods for management and dissemination of information from a controlled environment facility 有权
标题翻译：从受控环境设施管理和传播信息的系统和方法
公开(公告)号：US07519169B1
公开(公告)日：2009-04-14
申请号：US10952327
申请日：2004-09-28
申请人： Rajesh R. Hingoranee , Richard Falcone , Randy Hoffman , Luke Keiser , Marc Hite , Lee R. Johnson , Michelle L. Davis
发明人： Rajesh R. Hingoranee , Richard Falcone , Randy Hoffman , Luke Keiser , Marc Hite , Lee R. Johnson , Michelle L. Davis
IPC分类号： H04M15/00
CPC分类号： H04M3/4211 , H04M3/42068 , H04M3/493 , H04M3/533
摘要： Systems and methods for the dissemination of information from a controlled environment facility employ facility information management functionality managing resident information and facility information, and call manager functionality selectively providing at least a portion of the resident information and/or the facility information to an outside party in an automated manner. The invention may employ outgoing IVR functionality to provide select portions of the resident information in response to the call manager recognizing that a call is a first call by a resident, or a first call to a particular telephone number by a resident. The invention may manage information related to providers of services or goods for residents of a facility, provide an outside party this information, and notify a selected provider of selection of that provider by the outside party to provide goods or services for a resident.
摘要翻译：用于从受控环境设施传播信息的系统和方法使用管理驻留信息和设施信息的设施信息管理功能，以及呼叫管理器功能选择性地向外部方提供驻留信息和/或设施信息的至少一部分自动化的方式。本发明可以采用输出IVR功能来响应于呼叫管理器提供驻留信息的选择部分，该呼叫管理器识别呼叫是居民的第一呼叫，或由居民对特定电话号码的第一呼叫。本发明可以管理与设施的居民的服务或商品的提供者相关的信息，向外部方提供该信息，并且通知外部方选择该提供者的所选择的提供商为居民提供商品或服务。

9. 发明授权

US06836540B2 Systems and methods for offering a service to a party associated with a blocked call 有权
标题翻译：向与被阻止呼叫相关联的方提供服务的系统和方法
公开(公告)号：US06836540B2
公开(公告)日：2004-12-28
申请号：US10190315
申请日：2002-07-03
申请人： Richard Falcone , Keith S. Kelson , Jeremy W. Duke , Lee R. Johnson , Robert E. Sullivan , Randy Hoffman
发明人： Richard Falcone , Keith S. Kelson , Jeremy W. Duke , Lee R. Johnson , Robert E. Sullivan , Randy Hoffman
IPC分类号： H04M1500
CPC分类号： G06Q30/02
摘要： In one embodiment, the present invention is directed to a method of offering a service to a user. The method comprises receiving a dialed number from a request to initiate a collect telephone call from an origination source; processing the dialed number to determine whether payment may be received for the collect telephone call, wherein the processing blocks the collect call and stores the dialed number when the processing determines that payment may not be received for the collect telephone call; and establishing a telephone connection with the dialed number to communicate an offer for the service to a user associated with the dialed number.
摘要翻译：在一个实施例中，本发明涉及向用户提供服务的方法。该方法包括：从发起源发起收集电话呼叫的请求中接收拨号号码; 处理拨打号码以确定是否可以收到用于收费电话呼叫的付款，其中当处理确定可能没有收到用于收费电话呼叫的支付时，该处理阻止收款呼叫并存储拨号号码; 以及与所拨打的号码建立电话连接，以向与所拨打的号码相关联的用户传送该服务的提议。

10. 发明授权

US07698182B2 Optimizing profitability in business transactions 有权
标题翻译：优化业务交易的盈利能力
公开(公告)号：US07698182B2
公开(公告)日：2010-04-13
申请号：US10135883
申请日：2002-04-29
申请人： Richard Falcone , Keith S. Kelson , Jeremy W. Duke , Lee R. Johnson , Robert E. Sullivan , Randy W. Hoffman
发明人： Richard Falcone , Keith S. Kelson , Jeremy W. Duke , Lee R. Johnson , Robert E. Sullivan , Randy W. Hoffman
IPC分类号： G06Q40/00
CPC分类号： G06Q30/02 , G06Q40/00
摘要： A system and method for optimizing profitability is provided disclosing an intelligent customer scoring system (iCSS) for receiving a telephone number and transaction request. When the iCSS receives an initial transaction request, it accesses local information related to the number to predict a real-time initial customer score, wherein the requested initial transaction is allowed in real-time based on a comparison of the initial customer score, an expected profitability of the transaction, and a predetermined threshold level. The iCSS accesses information related to the number and the profitability of the transactions to refine the customer score. When the iCSS receives a subsequent transaction request, it is allowed or denied by comparing the refined customer score and expected profitability with the predetermined threshold. The system further comprises an intelligent revenue opportunity module (iROM) for implementing a plurality of revenue opportunity applications (ROA) responsive to the customer score and other specific transaction requirements.
摘要翻译：提供了一种用于优化盈利能力的系统和方法，其公开了用于接收电话号码和交易请求的智能客户评分系统（iCSS）。当iCSS接收到初始交易请求时，它访问与该号码相关的本地信息以预测实时初始客户分数，其中基于初始客户分数的比较，实时允许所请求的初始交易，预期交易的盈利能力以及预定的阈值水平。 iCSS访问与交易的数量和盈利能力相关的信息，以优化客户得分。当iCSS收到后续的交易请求时，通过将精细客户评分与预期盈利能力与预定阈值进行比较来允许或拒绝。该系统还包括智能收入机会模块（iROM），用于响应于客户评分和其他特定交易要求来实现多个收益机会应用（ROA）。

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