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    • 61. 发明申请
    • System and Method for Selective Voicemail Transcription
    • 选择性语音信箱转录系统与方法
    • US20150055765A1
    • 2015-02-26
    • US14531572
    • 2014-11-03
    • AT&T Intellectual Property I, L.P.
    • James JACKSONPhilip CUNETTOMehrad YASREBI
    • H04M3/533H04M3/53G10L15/26
    • H04M3/53366G10L15/26H04M3/5307H04M3/53333H04M15/8011H04M2201/40H04M2201/60H04M2203/459
    • Disclosed herein are systems, methods, and non-transitory computer-readable storage media for selectively transcribing messages. Five general approaches are disclosed herein. The first approach is directed to checking for a transcription capable client, which transcribes messages when a client device is capable of receiving transcriptions. The second and third approaches are platform-controlled and user-controlled predefined selective transcription. One aspect of this approach is driven by transcription rules. The fourth approach is user-controlled on-demand selective transcription before the message is stored or deposited for transcription. An example of this is a user transferring an incoming caller to voicemail and indicating that the voicemail be transcribed. The fifth approach is user-controlled on-demand selective transcription after the message is stored. In one embodiment of this approach, a user must specifically request that a stored message be transcribed.
    • 本文公开了用于选择性地转录消息的系统,方法和非暂时的计算机可读存储介质。 本文公开了五种一般方法。 第一种方法是检查一个能转录的客户端,当客户端设备能够接受转录时,该客户端会转录消息。 第二和第三种方法是平台控制和用户控制的预定义选择性转录。 这种方法的一个方面是由转录规则驱动。 第四种方法是在消息被存储或存储以进行转录之前的用户控制的按需选择性转录。 一个例子是用户将来电者转接到语音信箱,并指示该语音邮件被转录。 第五种方法是在消息被存储之后的用户控制的按需选择性转录。 在该方法的一个实施例中,用户必须特别请求存储的消息被转录。
    • 64. 发明授权
    • Caller ID memo system
    • 来电显示备忘录系统
    • US08917842B2
    • 2014-12-23
    • US13687718
    • 2012-11-28
    • Mamoon RashidSivakumaran SanmugasuntharamAnton Mendoza
    • Mamoon RashidSivakumaran SanmugasuntharamAnton Mendoza
    • H04M1/56H04M15/06H04M3/436H04M3/533H04M3/02H04M3/42H04M3/56H04M3/53
    • H04M3/42042H04M1/576H04M3/02H04M3/42059H04M3/4365H04M3/5322H04M3/53391H04M3/56H04M2201/39H04M2203/253
    • A system and method of saving and delivering a voice memo or text memo to identify incoming calls is provided. A user of the system of the invention is given the option of recording a memo on the calls he or she has received through a prompt on a telecommunication device. The user can choose to record a voice memo or text memo after each call. The memos are saved in connection with caller id information pertaining to the number from which the call was placed. When a user of the system receives a call from a number that has a memo saved in relation thereto, the user will be prompted to hear, and may listen to, the voice memo before answering the call. If the memo is in text form, the user can configure the system to provide various processing options. In one processing option, a text to speech audio presentation of the text of the memo is made available to permit the message to be heard over a telephone or networked audio capable PDA device. In other processing options, the user has the text of the message sent to the user's PC or emailed or sent by instant message to the user's PDA device.
    • 提供了保存和传送语音备忘录或文本备忘录来识别来电的系统和方法。 本发明的系统的用户可以选择通过电信设备上的提示在他或她已经接收到的呼叫上记录备忘录。 用户可以选择在每次通话后录制语音留言或文字记录。 备忘录与呼叫号码相关联的呼叫者ID信息保存。 当系统的用户从具有与其相关的保存的备忘录的号码接收到呼叫时,在接听呼叫之前,将提示用户听到并听取语音备忘录。 如果备忘录是文本形式,用户可以配置系统以提供各种处理选项。 在一个处理选项中,备忘录的文本的文本到语音音频呈现可用于允许通过电话或具有网络音频的PDA设备来听到消息。 在其他处理选项中,用户将消息的文本发送到用户的PC或通过电子邮件发送或通过即时消息发送到用户的PDA设备。
    • 68. 发明授权
    • Method and system for call, facsimile and electronic messaging forwarding
    • 呼叫,传真和电子消息转发的方法和系统
    • US08861690B2
    • 2014-10-14
    • US13091390
    • 2011-04-21
    • Darryl Cynthia MooreKathryn D. KingSharon E. Carter
    • Darryl Cynthia MooreKathryn D. KingSharon E. Carter
    • H04M1/64H04N1/00H04N1/327H04M3/53H04M3/533
    • H04M3/5307H04M3/53333H04M3/543H04M2201/60H04M2203/2016H04M2203/4509H04M2203/4536H04M2203/60H04M2207/12H04N1/00209H04N1/00228H04N1/00302H04N1/32037H04N1/32704H04N1/32713H04N1/32723H04N1/32745H04N1/32771H04N2201/0093
    • A method and system are provided for forwarding telephone calls, facsimile transmissions and electronic messages to a single forwarding telephone number. The telephone calls, fax transmissions and electronic messages are first forwarded to a central forwarding repository by the forwarding party where the fax transmissions, and messages are converted to audio formats. Forwarded telephone calls and audio formatted versions of the fax transmissions and electronic messages are then forwarded directly to a designated forwarding number. If the forwarding party answers at the forwarding number, she will receive forwarded calls, and the audio formatted versions of fax transmissions and electronic messages will be played to her over her telephone. If the forwarding party does not answer the forwarded call, she subsequently may retrieve saved telephone calls, saved telephone messages and saved audio versions of fax transmissions and electronic messages from the central forwarding repository. The forwarding party may retrieve saved messages as a retrieving party from the central forwarding repository after entry of a personal identification number to authenticate the forwarding (retrieving) party's permission to retrieve saved calls and messages.
    • 提供一种用于将电话呼叫,传真传输和电子消息转发到单个转发电话号码的方法和系统。 电话呼叫,传真传输和电子消息首先由转发方转发到中央转发存储库,其中传真传输和消息被转换成音频格式。 转接的电话和音频格式的传真和电子邮件的版本然后直接转发到指定的转接号码。 如果转发方以转发号码答复,她将接收转接的呼叫,传真传输和电子信息的音频格式化版本将通过她的电话播放给她。 如果转发方没有应答转接的呼叫,则她随后可以从中央转发存储库检索保存的电话呼叫,保存的电话信息和保存的传真传输和电子消息的音频版本。 转发方可以在输入个人识别号码之后从中央转发存储库检索保存的消息作为检索方,以认证转发(检索)方检索保存的呼叫和消息的权限。
    • 70. 发明申请
    • METHOD AND APPARATUS FOR FAIL-SAFE CONTROL OF RECORDINGS
    • 用于失真安全控制记录的方法和装置
    • US20140270118A1
    • 2014-09-18
    • US13802839
    • 2013-03-14
    • NICE-SYSTEMS LTD
    • Efim KOLODIZNERShay LEVYTal ZUR
    • H04M3/53
    • H04M3/53H04M3/42221H04M3/42314H04M7/0012H04M7/0078H04M2203/558
    • A method for fault-tolerant recording of calls of a PBX, comprising concurrently receiving metadata of calls of a PBX by a plurality of computerized apparatuses, generating unique identifiers for each of the calls such the unique identifiers that are common between the plurality of the computerized apparatuses, activating a first computerized apparatus to control recordings of contents of the calls and assigning the recording with the unique identifiers respective to the calls, operating the computerized apparatuses to receive feedbacks of activities of the recordings, where the feedbacks comprise the assigned unique identifiers and in case of a failure of the first computerized apparatus, activating a second computerized apparatus to maintain the recordings that were controlled by the first computerized apparatus.
    • 一种用于对PBX的呼叫进行容错记录的方法,包括由多个计算机化设备同时接收PBX的呼叫的元数据,为每个呼叫生成唯一标识符,例如在多个计算机化设备 设备,激活第一计算机化设备以控制呼叫内容的记录,并用与呼叫相对应的唯一标识符分配记录,操作计算机化设备以接收记录活动的反馈,其中反馈包括分配的唯一标识符, 在第一计算机化装置发生故障的情况下,激活第二计算机化装置以维持由第一计算机化装置控制的记录。